Operations Manager

Operations Manager | Bicester | JR2410_0010

With a well-deserved retirement creating an exciting opportunity, we are now seeking a dedicated Operations Manager to lead and excel within our customer-focused contract. This role is perfect for a dynamic leader ready to make a meaningful impact, driving operational excellence and fostering a high standard of customer service. Join us to continue and build upon a legacy of exceptional performance and teamwork

YOUR ROLE

Reporting directly to the General Manager, the Operations Manager for our esteemed Bicester site will play a central role in driving daily operations and shaping the future of our contract. In this dynamic and influential position, you'll be instrumental in cultivating a positive workplace culture, guiding the team with impactful leadership, coaching, and open communication. Your focus on operational excellence and continuous improvement will raise the bar for efficiency and customer service standards. Beyond overseeing daily activities, you will take charge of budget management and operational performance, ensuring that all services meet or exceed our high standards for efficiency and quality. This role is ideal for someone eager to make a meaningful impact on a thriving, customer-focused operation

YOUR RESPONSIBILITIES

• Manage the workforce to align with the workload priorities to achieve KPI targets and offer best utilisation of resource for the Customer.
• Planning, reviewing and communicating operational requirements and changes across departments, so that KPI's and customer service levels are met.
• Preparation of operational plans within budgets for Loan Pool, Warehousing and Technical Services
• Make operational decisions involving the deployment of employees and resources in consultation with Operational Managers with an impact on warehouse costs, employee relations and customer service.
• Ensuring compliance of the operation to the Quality systems, industry standards and legal requirements
• Budget responsibility for the Bicester site
• Responsible for ensuring all outbound vehicles are loaded with the correct stock in line with operational timescales so that customer orders are achieved

YOUR SKILLS AND EXPERIENCES

• Extensive management experience of operating within a commercial warehouse operation.
• Experienced in operating within multi-site logistics operations.
• Experience in managing employee relations and customer/trading relations.
• Exposure to operating within a commercial environment sufficient to develop effective customer service and commercial understanding.
  
• A good level of IT literacy.
  
• People management and line management experience.
  
• Working knowledge of Health and Safety and Legal compliance

Please be aware that by applying for this role, you are agreeing to participate in the employment screening process. This process will include criminal record checking and identity validation. This means that KN will ask successful applicants to provide certain information and documentation to enable these checks to be conducted.
Any appointment will then be strictly conditional upon, and subject to, the receipt of satisfactory results of these checks

GOOD REASON TO JOIN

As well as our competitive pay rates and superb training opportunities, we also offer a great working environment.You will be respected and valued if you work for us and have genuine opportunities to progress and develop.

• 26 days holidays plus bank holidays
• 2 volunteering days per year
• 3 x Life Assurance Option if you join the KN Route2 pension scheme
• A tailored personal development and training programme.
• Trusted and empowered to deliver and be your best.
• We are happy to talk about flexible working. Please ask about alternative patterns of work at interview.
• Enhanced Maternity/Paternity Leave
• Childcare Vouchers
• Cycle to work scheme
• Discount on high street stores and local supermarkets (Tesco, Asda, Sainsburys & more)
• Refer a friend scheme As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation

ABOUT KUEHNE+NAGEL

With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

UK Resourcing

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