Customer Account Administrator

Customer Account Administrator based in Bradford, BD3

Offering £11.85 per hour, paid weekly - every Friday

Start Date: 6th January 2025

Temporary 3 month contract; full time and part time available

The Recruitment Co. are currently recruiting for Customer Account Administrators on behalf of our client based in Bradford. Our client is an award winning organisation not only for their endless efforts to provide exceptional products and services to their customer but have been recognised as an incredible business to work for - they have been accredited as a 'outstanding company' by the prestigious Best Companies To Work For as well as earning a place in the Sunday Times, Top 100 Best Companies to Work for several years!

They are looking for Customer Account Administrators to join their team, this is an initial 3 month contract providing support with an upcoming project on behalf of their sister company - this project is to offer a more effective social tariff to households on lower incomes gain help and affordability of their utilities.

The Location: Bradford, BD3 (on-site)

The Hours

• Monday to Friday
• Working times between 8am-6pm
• We have both full and part time available and will discuss preferences during the screening process
• Full time hours; 37.5 per week
• Part time hours; to be discussed dependant on availability and preferences.

The Salary: £11.85 per hour, paid weekly - every Friday!

The Role:

• Correctly assess customers accounts and make sound and rational decisions; working inline with the banding matrix and accurately reviewing all customers information to ensure an accurate tariff has been assigned.
• Completing required data transfers - ensuring a high level of attention to detail and accuracy.
• Review data for deficiencies or errors, correct any incompatibilities, and check the output
• Verify data by comparing it to source documents
• Working to and inline with service level agreements
• Working in a effective and timely manner
• Using in-hoiuse systems to accurate record information and data transfers
• Working alongside a small, friendly and supportive team
• Collaborate with team members to address any discrepancies or issues with data entry
• Maintain confidentiality and security of sensitive information

The Person

• Previous administration, clerical or data entry experience is required, you will handling a large volume of customer accounts and completing data heavy admin tasks.
• Strong IT skills are required - good navigational skills, typing accuracy and speed
• Strong attention to detail and ability to spot discrepancies
• Ability to work independently and meet deadlines
• Strong personal organisation and time management
• Excellent communication skills, both written and verbal.
• Please note: All successful candidates will need to pass a DBS check for this position.

If this role is of interest please APPLY now with an updated CV, if you are shortlisted for the role a representative from The Recruitment Co. will be in touch to discuss the role further.

#CCNorthwest

ADZN1_UKTJ