Business Support Assistant (Grade C)

Who You Are

You are educated to a GCSE standard, NVQ 2, or have equivalent qualifications or experience. Proficient in using Microsoft packages, you possess good numeracy and literacy skills. Excellent communication abilities allow you to handle sensitive information confidentially. You have a working knowledge of financial and operating systems and a sound understanding of office procedures. Your previous experience includes utilizing various IT packages and managing calls from diverse sources. Capable of professional and courteous interaction with both staff and customers, you excel in team environments. Your initiative in system improvement benefits the organization, while your flexibility and adaptability suit a demanding role.

What the job involves

This role involves providing financial and administrative support to enhance the department's effectiveness. Key tasks include processing creditor and debtor payments and ensuring compliance with financial regulations. Maintaining timely and accurate personnel records, including payroll and absences, is crucial. You will prepare periodic management reports, update systems accurately, and ensure management information is precise and timely. Interaction with contractors and clients is necessary, and you will advise managers on potential system improvements. Additional duties include handling phone calls, monitoring mailboxes, performing general administrative tasks, and supporting line managers as needed. This is an office-based role, working standard hours, responsible for efficiently processing high volumes of payments while adhering to departmental requirements.