Billing Analyst

We are a forward-thinking business that operates within the healthcare and waste management sectors, providing essential services to our clients while maintaining high standards of operational efficiency. We are currently looking for a meticulous and detail-oriented Billing Analyst to join our finance team. This role will focus on ensuring the accuracy and efficiency of billing processes, supporting our mission to provide excellent service while maintaining strong financial performance.

This role will be working 4 days per week on site in Spennymoor Durham with option to work 1 day from home.

What will the role involve?

• Process and generate accurate & billing.
• Review and analyse customer contracts to ensure accurate billing according to agreed terms and pricing structures.
• Resolve billing discrepancies by investigating and clarifying client queries or internal issues.
• Ensure timely submission of invoices and work with the relevant teams to track payment progress.
• Maintain and update billing records in the system, ensuring all information is accurate and up to date.
• Collaborate with the operations, sales, and customer service teams to ensure seamless billing processes.
• Prepare monthly, quarterly, and ad-hoc billing reports for management review.
• Monitor and ensure compliance with company policies and relevant regulations regarding billing and documentation.
• Assist in identifying opportunities for process improvements to enhance billing efficiency.
• Assist with other accounting and finance functions as needed.

What we are looking for:

• Previous experience as a Billing Analyst, Billing Coordinator, or in a similar role, ideally within healthcare, waste management, or another service-based industry (experience in healthcare or waste management is a plus but not required).
• Strong understanding of billing processes and software applications
• AAT qualification or equivalent would be advantageous.
• High attention to detail with strong analytical and problem-solving skills.
• Excellent organizational and time-management abilities, with a focus on meeting deadlines.
• Strong communication skills, both written and verbal, with the ability to liaise with internal teams and external clients in a professional manner.
• Proficiency in Microsoft Excel (advanced skills preferred) and other Microsoft Office applications.
• Ability to work independently and handle multiple priorities in a fast-paced environment.
• A proactive approach to process improvement and data accuracy
• Driving license and willingness to travel on occasion.