Digital Products Officer

Do you thrive in the digital space and enjoy creating outstanding online experiences?

We're looking for a Digital Products Officer to join our team on a 9-month Fixed Term Contract. You will be managing and improving digital products that support people living with and affected by MND. Based in Northampton with hybrid working options, this role supports a range of digital channels and products.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.


What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

Key Responsibilities:

You'll help shape our digital presence through:

• Supporting the hosting, management, and compliance of our digital products and services, including websites, microsites, online shop and forum.
• Conducting website content audits and reviews to ensure quality and consistency across all digital platforms.
• Collaborating with digital agencies to optimise website content and ensure best SEO practices.
• Managing the information architecture, structure and organisation of website and microsites content for clarity and usability.
• Improving user experiences through data analysis and usability testing.
• Delivering technical and SEO training for internal content editors, including creating training materials and hosting workshops.
• Ensuring our digital platforms meet accessibility standards and inclusive design principles.
• Providing technical support for digital products in collaboration with external agencies.
• Managing tools like Google Analytics (GA) and Google Tag Manager (GTM) across digital platforms.
• Supporting the development and optimisation of new and existing digital products, working with internal and external stakeholders.

About You:

You're someone who combines technical expertise with a strong focus on user needs and accessibility.

• Experienced with content management systems (CMS) like Drupal, WordPress, or similar.
• Skilled in SEO optimisation and understanding digital best practices.
• Knowledgeable about digital accessibility tools and standards.
• Familiar with user-centred design and testing approaches.
• Possess excellent attention to detail and proofreading skills, ensuring content is accurate and accessible.
• Organised, with strong time management and project management skills.
• Experienced in training and supporting others with digital tools.
• An effective communicator who enjoys working collaboratively with diverse teams and stakeholders.

This is a fantastic opportunity to join a team passionate about delivering exceptional digital experiences. If you're ready to bring your skills to a meaningful role, we'd love to hear from you!

The full job description is available in the candidate pack.


Salary: £31,000 per annum

Hours: 37 per week

Location: Northampton office

Contract: 9-month Fixed Term Contract

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.


Interviews are currently scheduled for Tuesday 17 and Wednesday 18 December


How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Professional experience using a content management system (CMS) such as Drupal, WordPress or similar.

• Experience of optimising website content with consideration of SEO and digital best practice.

• Knowledge of digital accessibility tools and principles.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

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