Account Manager

Job Title: Account Manager - Fleet Graphics

Department: Sales

Reports To: VP of National Fleet Sales

FLSA Status: Exempt

Location: Cincinnati, OH - Blue Ash HQ

Company Overview: Advertising Vehicles is a nationwide, full-service fleet graphics company celebrating 20 years in business. We know vehicle graphics and we know advertising - a rare combination that gives us unique insight to the many optimal uses of fleet vehicles. Fleet managers and marketing teams rely on us to ensure every print detail and installation, whether it be 1 vehicle or 200, is best in class.

Job Summary:

The Account Manager in the Fleet Graphics industry is responsible for managing and growing client relationships, overseeing the execution of fleet graphics projects, and ensuring customer satisfaction. This role involves a blend of sales, customer service, and project management, requiring excellent communication skills and a thorough understanding of fleet graphics solutions.

Duties/Responsibilities:

• Client Relationship Management:
  • Develop and maintain strong relationships with existing clients.
  • Identify opportunities to upsell and cross-sell additional services.
  • Serve as the main point of contact for clients, addressing their needs and concerns promptly.
• Sales & Business Development:
  • Identify and pursue organic opportunities within the company's existing client base.
  • Prepare and deliver sales presentations to existing clients.
  • Negotiate contracts and pricing with existing clients, ensuring profitable deals.
  • Identify referral opportunities from existing clients and pass to Account Executive team to pursue.
• Project Management:
  • Coordinate with internal teams (design, production, installation) to ensure timely and accurate project delivery.
  • Monitor project progress, addressing any issues that arise and ensuring client satisfaction.
• Market & Industry Analysis:
  • Stay updated on industry trends, competitor activities, and market conditions.
  • Provide insights and feedback to the marketing and product development teams to enhance offerings.
• Reporting & Documentation:
  • Maintain detailed records of client interactions, project specifications, and sales activities.
  • Prepare regular reports on sales performance, client feedback, and project outcomes.

Reporting & Documentation:

• Maintain detailed records of client interactions, project specifications, and sales activities.
• Prepare regular reports on sales performance, client feedback, and project outcomes.

Requirements

Required Skills/Abilities:

• Understanding of fleet graphics solutions, including design, production, and installation processes.
• Knowledge of industry standards and best practices.
• Strong interpersonal and communication skills.
• Excellent organizational and project management abilities.
• Proficient in CRM software and Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Customer-focused with a passion for delivering exceptional service.
• Results-oriented with a drive to achieve and exceed targets.
• Problem-solver with a proactive approach to addressing challenges.
• Adaptable and able to thrive in a fast-paced, dynamic environment.
• Office based position.

Education and Experience:

• Bachelor's degree in Business, Marketing, or a related field (preferred).
• 3+ years of experience in account management or sales, preferably within the fleet graphics or related industry.
• Proven track record of meeting or exceeding sales targets.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to travel up to 50% of the time.

Benefits:

• Health, Dental & Vision
• PTO Program
• 401K (Company Matched)
• Volunteer Hours

Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Location: Hyde Park, OH, US

Posted Date: 11/29/2024