Assistant Store Manager

We are currently recruiting an enthusiastic and dedicated Assistant Manager who can inspire and lead the team to deliver a great customer experience and deliver results for our ARGENTO Kennedy Centre Store. The ideal candidate will have strong leadership skills, a customer-focused approach, with experience in a KPI environment to drive the success of the business. THE ROLE Job title:Assistant Manager Location:Argento Kennedy Centre, Unit 49 Kennedy Centre, 564 658 Falls Road, Belfast, BT11 9AE. Contract:Permanent full-time role, 40 hours a week on a varied shift basis, including day, evening and weekend shifts. Salary£25,833.60 per annum + achievable monthly bonus BENEFITS Generous employee discount on all Argento product Target based monthly bonus Auto-enrolment pension scheme Excellent training programmes including brand training Fantastic incentives throughout the year Fantastic opportunities to progress within the Company Job Summary Reporting to the Store Manager, the Assistant Manager will assist in leading and inspiring the team to sell; providing the highest level of service to the customer in a luxurious environment. Aligning with the Store Manager, to deliver expected excellence in store performance, store operations, and achieving our business goals. As Store Manager, you will be required to become a keyholder, which full training will be provided for. At Argento we strive to offer our customers the latest fashion and trends, as such successful candidates will be trained on ear piercing duties a service which is widely available in most Argento stores and immensely popular with our customers! Responsibilities include: Acting as role model for the team as an ambassador for the brand at all times Assist with coaching and motivating the team to achieve store targets; driving sales and footfall Optimise sales through effective customer service and selling techniques Providing exceptional customer services at all times, optimising sales through effective customer service and selling techniques Keyholder responsibilities, including opening and closing store, cashing up and taking off tills, checking floats, completing safe drops, checking all systems are operational. Review staffing rotas to ensure that staffing levels in all areas can meet expected service levels Deal with customer concerns in a professional, calm, efficient and helpful manner Supporting the Store Manager with the day to day running of the store Ensure deliveries, stock transfers and administration are completed within company Plan and implement shop merchandising, layout and customer traffic flow so as to maximise sales, customer satisfaction, appearance, image and ergonomics for customers Plan, forecast, report on sales, costs and business performance according to company requirements Banking responsibilities; reconcile daily sales Plan, prep and manage stock takes and launch of sale Manage and motivate staff, train and develop staff according to company policies and procedures Promote a culture of development acting as a role model and coaching and developing the team to maximise individual potential Help and support the team to achieve and maintain the required standard of conduct and job performance, following the company performance management procedures where necessary Minimise stock loss by ensuring all company security policies and procedures are implemented correctly and followed Create and maintain a healthy and safe working environment for customers and staff ensuring the store is compliant with all health and safety regulations and company policies THE INDIVIDUAL Day to day, working with the Manager, you will support, coach and motivate the team to achieve the stores targets, identifying and maximising on opportunities, whilst setting the example in exemplary ARGENTO customer service. You will be expected to have a strong retail floor presence, educating and influencing the store, so enjoying this environment is vital. You will be trained thoroughly to become a ARGENTO product expert and with the support from your Manager and Area Manager. Prior experience with a leading brand or luxury retailer is preferred. If you are a Supervisor looking for career progression or an Assistant Manager looking for a fresh challenge, then this could be the opportunity for you. An ideal candidate will have: You have a minimum of 1+ years experience in supervisory/management a high volume store Experience of serving customers in a high footfall environment is required. Experience in coaching and developing a large team, ideally in a similar retail environment Inspirational and motivational leadership style, experience in driving sales and profitability in store You have experience within a KPI driven environment and understand how to drive these for ongoing growth and success Ability to work with POS systems, Microsoft applications and portable devices Experience in recruitment, onboarding, and training of all new team members Conducting performance reviews and upskilling team Strong customer service and communication skills both verbal and written Ability to provide constructive feedback to management Experience in executing company visual merchandising standards Passionate about jewellery and customer service Ability to work under pressure and prioritise tasks Effective communication skills with the ability to adapt style depending on the situation Well presented with a positive, pro-active and professional approach A can-do attitude with a contagious enthusiasm for ARGENTO product and core values If you are looking for a new challenge and you thrive on inspiring a high performing team to beat their targets and provide world-class service then we'd love to have you join us. To Apply: Please upload the most recent version of your CV today to NI Jobs for consideration. Closing Date: 02.12.2024 at 12pm Please note that applications submitted after the closing date will not be considered. Skills: Retail Management Cash Management Organisational Skills Flexibility good team player Communication Merchandising Benefits: Performance Bonus Staff Discounts

Location: Belfast, GB

Posted Date: 11/29/2024