Butlin's
Guest Experience Team Leader (Hiring Immediately)
Job Location
Felpham, United Kingdom
Job Description
### Description
**About the role
We are looking for a Shift Manager to work in our Bars & Shops Venues across
the resort.
**
Reporting to the Venue Manager, the Shift Manager will be responsible for
ensuring daily operational plans are fulfilled by ensuring that relevant tasks
and objectives are being carried out by the team and that team are in the
right place at the right time to ensure we can manage fluctuating guest demand
whilst keeping operational standards and guest experience high whilst working
in one of our fast-paced Bars or Shops venue.
You will support and coach the team to ensure the deliver a great experience
and are also driving any key targets such as add on sales or promotions.
This is an operational guest facing role and therefore all none-guest facing
tasks and activity will be allocated as time within your working week to allow
you to spend the majority of your time within your venue and with our guests.
This role covers 40 hours in a 5-day working week over 7 days, so flexibility
is very important.
As with all roles at Butlin’s, no day will be the same and you will need to
enjoy thinking on your feet, getting stuck in, and ensuring that our guest
experience is always your number one priority.
### About You
We are looking for an experienced leader from within an F&B; environment that
can support the team to deliver fantastic service. Putting the guests first in
everything you do, you will have experience in training and coaching the team
in a fun-filled environment to deliver an excellence experience.
You should have previous experience in leading within a busy restaurant, bar
or retail environment where a balance of speed and quality is important.
You should be confident to direct and respond in any situation whilst
delivering consistent brand standards.
The ability to lead, motivate and engage your team, even at periods of high
demand is important, as well as being able to manage multiple priorities and
adapt quickly to changing requirements.
With strong leadership skills, you should be confident in inspiring your team
to deliver amazing results for our teams and guests every day.
### Interested?
To find out more and apply, please submit your details via the apply now
button where we ask you to submit your CV and answer a few questions. Should
you have any questions or require any adjustments for this process, please
email careersatbutlins@butlins.com.
### About Butlins
At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload!
For over 80 years we’ve been delighting hundreds of thousands of guests each
year, whether on a non-stop action family break or our epic Adult only Big
Weekenders.
Ask any of our team, past and present, and one of the best things they’ll say
about working at Butlin’s is our culture! We’re all about providing our guests
with an Altogether More Entertaining and Fun Break, brought to life through
our three mighty values.
So, if you want a role where you Create Smiles, where you aren’t afraid to Get
Stuck In and where the team genuinely Cares For Each Other – this could be the
perfect fit for you.
There has never been a more exciting time to join Butlin’s!
Location: Felpham, GB
Posted Date: 11/29/2024
**About the role
We are looking for a Shift Manager to work in our Bars & Shops Venues across
the resort.
**
Reporting to the Venue Manager, the Shift Manager will be responsible for
ensuring daily operational plans are fulfilled by ensuring that relevant tasks
and objectives are being carried out by the team and that team are in the
right place at the right time to ensure we can manage fluctuating guest demand
whilst keeping operational standards and guest experience high whilst working
in one of our fast-paced Bars or Shops venue.
You will support and coach the team to ensure the deliver a great experience
and are also driving any key targets such as add on sales or promotions.
This is an operational guest facing role and therefore all none-guest facing
tasks and activity will be allocated as time within your working week to allow
you to spend the majority of your time within your venue and with our guests.
This role covers 40 hours in a 5-day working week over 7 days, so flexibility
is very important.
As with all roles at Butlin’s, no day will be the same and you will need to
enjoy thinking on your feet, getting stuck in, and ensuring that our guest
experience is always your number one priority.
### About You
We are looking for an experienced leader from within an F&B; environment that
can support the team to deliver fantastic service. Putting the guests first in
everything you do, you will have experience in training and coaching the team
in a fun-filled environment to deliver an excellence experience.
You should have previous experience in leading within a busy restaurant, bar
or retail environment where a balance of speed and quality is important.
You should be confident to direct and respond in any situation whilst
delivering consistent brand standards.
The ability to lead, motivate and engage your team, even at periods of high
demand is important, as well as being able to manage multiple priorities and
adapt quickly to changing requirements.
With strong leadership skills, you should be confident in inspiring your team
to deliver amazing results for our teams and guests every day.
### Interested?
To find out more and apply, please submit your details via the apply now
button where we ask you to submit your CV and answer a few questions. Should
you have any questions or require any adjustments for this process, please
email careersatbutlins@butlins.com.
### About Butlins
At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload!
For over 80 years we’ve been delighting hundreds of thousands of guests each
year, whether on a non-stop action family break or our epic Adult only Big
Weekenders.
Ask any of our team, past and present, and one of the best things they’ll say
about working at Butlin’s is our culture! We’re all about providing our guests
with an Altogether More Entertaining and Fun Break, brought to life through
our three mighty values.
So, if you want a role where you Create Smiles, where you aren’t afraid to Get
Stuck In and where the team genuinely Cares For Each Other – this could be the
perfect fit for you.
There has never been a more exciting time to join Butlin’s!
Location: Felpham, GB
Posted Date: 11/29/2024
Contact Information
| Contact | Human Resources Butlin's |
|---|