Senior Customer Engineer

Job ID

27491

Senior Customer Engineer

Regular

Anaheim - CA, United States of America (https://www.google.com/maps/place/Anaheim - CA,United States of America) My candidate profile

Important EEO information related to opening in the US

Syensqo is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristics. Click on the links to read"The EEO is the Law" poster (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) and the“EEO is the Law” poster Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

We will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. For more information, pleaseclick here. (https://www.dol.gov/)

Syensqo is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail tohumanresources.na-us@syensqo.com (humanresources.na-us@solvay.com) and let us know the nature of your request and your contact information.

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Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

We are looking for:

In this position, the Customer Engineer will be working towards the following goals:

Develop and nurture new composite materials and manufacturing technologies aligned to the market and customer needs

Lead concept development activities for new opportunities coupling material, process, and part design

Be the principal technical interface with our customers and be the voice of the customer for Syensqo’s internal functions

Assess technology gaps and provide advice for future product and process development

Promote Syensqo products and technologies and articulate value propositions to our customers

Advise on materials and process selections for new composite material applications

We count on you for:

Lead and support projects requiring material manufacturing, prototyping, and part builds

from thermoset prepregs, thermoplastics, adhesives, primers, and surfacing films with

Processes including autoclave, out-of-autoclave, press-molding, resin infusion.

Provide field technical support to major aerospace OEM and subcontractors for new and legacy programs.

Identify and lead resolution of material issues in aerospace composite shops. Act as the

“Voice of the Customer” to liaise with the greater part of Syensqo to affect a mutually acceptable resolution.

Advise customers on processing and properties of Syensqo products. Ability to support trade studies and provide recommendations on product options and selection based on customer parts & applications. Contact levels will range from shop floor mechanics to senior management in procurement, engineering, research/development, quality, and manufacturing areas.

Lead and support research and development activities that aim at achieving technical and business objectives.

Support simulation analysis and development for composite part manufacturing and structural performance

Identify potential new applications for Syensqo products and support Account Managers in capturing new business, assessing market trends, developing business cases, and evaluating competitor's materials. Identify and foster new processes for material deposition, forming, and curing to support technology adoption on aerospace platforms.

Accompany customers as needed on Syensqo site audits and visits, leading where required.

Support and/or lead targeted projects in Syensqo or customer shops. Areas include product configuration, capability, cost reductions, problem solving, Lean manufacturing, etc.

Support characterization and reducibility studies of new material developments Comprehend business line strategies to establish objectives and customer touch points at assigned accounts.

Support coordination of conformance and specification issues between Syensqo plants and Key Customer Procurement and Specification Custodians.

Provide support for customers outside the targeted region as appropriate.

Become a Subject Matter Expert (SME) on one or more aspects of composite parts you:

You can count on us for:

Safety

Training opportunities.

You will bring:

Bachelor’s degree minimum (in relevant Engineering or Material Science discipline).

Master’s or PhD degree is a plus

Knowledge of aerospace composite part fabrication.

Experience resolving product and process capability issues in composite part Applications.

Minimum 5 years demonstrated work experience in composites including: problem solving, technical presentations, project management, relationship building, and identification of new opportunities.

Minimum of 2 years’ experience on reviewing composite part designs / drawings for

Manufacturability and specification compliance.

Understanding of the aerospace industry including OEMs, their suppliers, various programs, aerospace quality systems, composite testing requirements, statistical process control and capability, etc.

You will get:

The U.S. base salary range reasonably expected to be paid for this position is $90,880 to $113,600 per year. Since actual compensation packages are based on a variety of factors unique to each candidate we may ultimately pay more or less than the posted base salary range. Total compensation for this role also includes bonus and/or other incentives.

16, or more, weeks of maternity/paternity and co-parenting leave, according to local regulations.

Training platform for all employees

Free language courses (24 languages available)

Free well-being sessions (physical and psychological

Additional Information:

Position requires the handling of customer proprietary information and confidential documents. Discretion is required.

Position may require travel up to 25%.

Location can be hybrid between Syensqo Anaheim CA plant and home.

About us

Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.

At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.

#As you may already know, Syensqo is the newly established standalone company resulting from the recent spin-off of Solvay. While both organizations are in the process of finalizing the transition, some email communications related to your recruitment process may continue to come from Solvay.

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