Team Leader Supported Living

The role of the Team Leader is concerned with delivering a high quality of services to tenants whilst managing services within a Supported Living service. This involves managing all the activities, resources, people and information that are associated with this particular area of the business.

The key objective of the role is to ensure that the needs of Service Users are being met in accordance with contractual arrangements, at all times, identifying opportunities for improving the service where possible.

Managing Activities

Knows and adheres to all Company policies and procedures

Knows and adheres to the Companys Philosophy of Care and Equal Opportunities

Adheres to all legal/contractual requirements

Enables service users to maintain and improve their mental health and well being

Enables service users to maintain, develop and utilise a range of external relationships.

Managing Resources

Contributes to the management of all financial resources

Manages and maintains all physical resources and company/housing association assets within area of responsibility
Managing People

Trains and develops the team

Manages performance and conduct

Contributes to morale, motivation and team working within the Company

Managing Information

Manages the integrity, availability, communication and confidentiality of a wide range of information sources

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Location: Norwich, GB

Posted Date: 11/28/2024