Floor Manager - Cicchetti - Knightsbridge, London

Floor Manager - Cicchetti - Knightsbridge, London

Cicchetti Knightsbridge are hiring a Floor Manager!

Our story

The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK - from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool Leeds, Cheshire and Manchester and with a growing number overseas - including Kuwait, Bangkok and Qatar and with new sites set to open in Bahrain, Dubai.

Colleague Benefits:

• You will be joining, one of the world's leading family-owned companies - which means global opportunities


• Delicious, healthy Meals whilst on duty - all free


• 30% discount in our restaurants, for you and your friends & family


• Gym discount scheme


• Squadra - our very own people platform offering you free discounts and rewards at thousands of companies worldwide from groceries to holidays.


• Support in training and continuing Professional development


• Online development training with our San Carlo App 'lacademia'


• Wagestream - giving you flexibility to access, track, build and better manage your pay.


• Access to a confidential Employee Assistance Program (EAP) with a 24/7 helpline for you and your family.


• Free confidential counselling sessions to help with you and your families wellbeing


• Free online health portal - giving you resources at your fingertips to help you reach your goals.


• Access to Hapi-life - a platform to help you live your life healthier covering Mental, Financial, Social & Physical wellbeing.


• Bring your friends and take part in our generous 'Refer a Friend' programme and earn up to 1000 per person!

Key Responsibilities:

• Delegate work assignments, find the right person and assign them the right job adapting to the skill and necessities.


• Assist in the recruitment for new employees for the restaurant.


• Ensure smooth running of the restaurant and ensured restaurant is staffed at correct levels each day.


• Ensure delivery of high standard of service at all times.


• Support employee performance and encourage to an acceptable standard.


• Assist and support training and development of all employees.


• Deal effectively with customer complaints

Required Qualifications & Experience:

• 2 year's experience in a similar role


• Team management experience


• Excellent communication skills


• Meticulous attention to detail, highly organised and capable of handling multiple tasks


• A proactive self-starter who can work independently with good judgement and minimal direction