Network Analyst

Network Analyst

Location: Head Office

Salary: £46,200 per annum

Contract: Permanent

Hours: 35 hours per week 09.00 17.00, Monday Friday

We are looking to recruit a Network Analyst to workwithin the Network Team to provide implementation, documentation and support of the corporate network infrastructure, security principles, and best practices. Demonstrating routing, switching and LAN and WAN technologies to maintain equipment and provide in depth knowledge and support to staff and teams.

Working with third parties by responding to requests for configuration, and resolution of issues, providing troubleshooting and feedback to queries.

Understanding users needs to raise change documentation both internally and for external third parties, ensuring changes completed through testing and sign-off. This role will provide an opportunity to build on your existing knowledge and gain practical experience deploying and supporting innovative solutions to support our future IT journey.

Key responsibilities are:

• Assist the IT service desk and provide professional support and guidance to office and remote users as well as supporting the branch network.
• Support the IT team in providing, supporting and maintaining a stable network platform.
• Be responsible for reviewing and maintaining access security for all users.
• Provide technical triage for support incidents, raising and maintaining with third parties where needed, including providing troubleshooting for active incidents.
• Ensure monitoring platforms healthy, up to date and accurate, raising and progressing incidents where required.
• Construct change documentation for the change board and third party requests.
• Assist in design, configuration and implementation of network devices, including Routers, Switches, Firewalls and Security appliances.
• Maintain asset data, including version control, end of life and support dates for software and hardware.
• Assist in the implementation and testing of the disaster recovery plan for the Societys systems, in particular on communication and network components.
• Provide professional day to day support of the corporate network and security products.

The skills and experience required are:

• Experience in implementing and supporting LAN, WLAN and WAN technologies both routing and switching including VLANs, routing, IP Addressing and port configuration is essential.
• Proficiency of working with Cisco routers and switches essential.
• Desirable experience of working with Fortinet security products including firewalls.
• A working knowledge of working with Web and Email security technologies.
• Ability to deliver excellent customer service and communication skills, with ability to adapt communication so its understood.
• Must have a good understanding of segmentation and security including access-lists, zones, subnetting and VPN.
• A working understanding of SDWAN technologies, previous experience with Fortinet SDWAN is desirable.
• Must have a good understanding of troubleshooting tools including for example Wireshark.
• Industry certifications desirable, Network+, Cisco, Fortinet etc.
• Desirable understanding of Windows and Linux operating systems as well as virtualisation (VMWare).

What's in it for you?

We wholeheartedly believe that our people are our greatest asset, thats why in addition to your salary you will be rewarded with a wide range of other benefits:

• Generous annual leave starting at 25 days + 8 bank holidays, (pro rata)
• Pension scheme where we will augment your contribution by 0.6% (Up to 10.6%)
• Social club membership dozens of discounts available for a wide variety of family days out and events
• Performance related pay scheme
• Corporate health plan with the option to include family members
• Discounted travel cards
• Life assurance provided by the Society at 4 times your salary

When we say our people are the West Broms biggest asset that doesnt mean just viewing them as employees. We also recognise they have a life outside work, one that has responsibilities and rewards which the Society respects and supports in ways that aim to bring the best out of them. We operate flexible/hybrid working at our Head Office, our Recruitment team will be happy to share further details of this with you if you are interested in applying for a role.

Why choose the West Brom?

At the West Brom we appreciate that our employees are unique individuals with differing needs depending on their specific circumstances and stages in life. When we say our people are the West Broms biggest asset that doesnt mean just viewing them as employees. We are proud of our heritage and absolutely believe that the West Brom is a great place to work.

The West Brom are a Disability Leader employer and encourage disabled applicants and applicants from diverse backgrounds to apply. We will consider requests to make adjustments to our recruitment process and offer a guaranteed interview to disabled applicants meeting the essential criteria. Should you require assistance please do not hesitate to email.

Check out our careers page to find out more about our culture, values and benefits. If you share our values and our enthusiasm, then you will find a home at the West Brom.

Do it today and click apply!

*Please note We reserve the right to withdraw our adverts earlier than the original published expiry date, therefore if you are interested please submit your application as soon as possible*

Head Office: 2 Providence Place West Bromwich B70 8AF. The West Brom is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Register no. 104877. the West Brom is a trading name of West Bromwich Building Society.