Contract Monitoring Officer

You will be passionate about providing high quality green spaces and working with communities to make Elmbridge a great place to live, work and play.

Working closely with the Green Spaces Officer you will be managing the ground maintenance contractors and inspecting sites to ensure compliance with the ground maintenance contract. This will include supporting the Green Spaces Team and following up on concerns or queries with site visits to confirm locations and the nature of any concerns. You will support the implementation of actions within the Green Space service delivery plan to achieve our vision, strategic aims and objectives.

You will have the opportunity to contribute and deliver continued development of the Green Spaces service areas through consultation with the community and partners.

Most of all, you will be working within a great team environment seeking to improve the lives of some of our most vulnerable and deserving residents.

The main purpose of the role:

To carry out inspections, monitoring and administration duties in the Boroughs Green Spaces in accordance with the Councils performance and administration systems.

To support the Green Spaces Manager in the delivery of the green spaces grounds maintenance contracts on land owned or managed by Elmbridge Borough Council e.g. parks, cemeteries, commons, recreation grounds, as well as associated works, fencing, soft standing/hard surface areas etc.

To support the delivery of the Grounds Maintenance Contract and queries about the maintenance of our green spaces.

To assist the Green Spaces Officer with customer feedback, including visiting sites to validate any complaints or concerns where service delivery has not been achieved.

To support the Green Spaces Manager in the provision of advice and guidance on green space matters to all relevant shareholders including residents, users, members and external organisations.

A qualification at or equivalent to a degree in one of the following subjects:

Project management, Horticulture or Landscape Management.

RHS Level 2 Certificate or equivalent.

Management and administration experience in landscape and grounds maintenance or relevant contracts.

Experience in GIS, contract and financial management computer systems.

Highly organised administrator able to work within a busy office environment

Experience of working with local Councillors, community groups or residents to deliver improved services and facilities.

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