Operations Coordinator

The Rewards and Benefits;

• Eyecare Scheme
• Sprint Award and the chance to win £100 voucher!
• On-site parking
• Monday to Friday flexible working hours.
• Early finish on a Friday!
• Continuous training and development

The Company you will be working for;

MTrec Commercial are proudly representing our industry leading client on their search for an experienced Operations Coordinator to start asap. If you feel you are looking to secure a permanent contract and have the required skills and experience, please apply for an immediate response!

The Job you will be doing;

• Responding to and logging repair requests from clients
• Processing Goods Received Notices to Job Cards
• Preparation of new repair quotations and issue to clients
• Coordinate items ready for sale; Invoice sales, prepare logistics paperwork necessary for delivery
• Ensuring delivery slots are booked with Clients warehouses in line with contractual commitment
• Communicate with customers as required
• Managing client queries in relation to rejected invoices
• Supporting HR Administration
• Supporting the Operations Manager with administrative tasks where required including client visits
• Supporting the Business Development function with coordination of event
• Deputise for other appropriate employees when required
• Any other reasonable request to support repair and project activities
• The role is working Monday Thursday 9am 5pm, Friday 9am 1pm (flexible working hours)

About you;

• Use of Microsoft Business Central System is preferred.
• Analytic approach to understanding data
• Accurate handling data with high attention to detail
• Able to engage with different functions across the business to fact find and seek information
• Able to present and communicate data to different audiences across the business
• Able to provide high levels of customer service, both internally and externally.
• Able to prioritise incoming work and escalate where necessary.
• Excellent computer skills in Word and Excel.
• Good organizational, administration, interpersonal and communication skills. Good telephone manner
• Diplomacy, tact and mediation skills
• You must be customer focused, with a proactive approach to day-to-day work as well as being able to maintain effective relationships with current customers. Experience in Microsoft Word, Excel, Power Point and Outlook is essential, experience of SAP and Protean would be helpful but not essential.
• You must be a team player, and be able to contribute towards team goals, equally you must be able to demonstrate the ability to work under own initiative at times

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