Commercial Lines Account Manager

Exciting leadership opportunity with one of the top entertainment companies in the US!

This Jobot Job is hosted by: David Montgomery
Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.
Salary: $100,000 - $120,000 per year

A bit about us:

Join a team that aims to make others smile and have fun!

This hotel is located at the most popular theme park in the state of Iowa. Within the hotel is two pools, an arcade, a gift shop, a ballroom (for meetings and private parties), and one of the most popular restaurants in the city.

Why join us?

• 15% annual bonus
• Full benefits package
• Generous relocation package for candidates that need to move to the area
• Will work side-by-side with management on continuous upgrades and improvements to the property

Job Details

The Director of Lodging is responsible for all aspects of operations at the hotel, including staff management and guests. They should be an ambassador for the company. Provide leadership and strategic planning to all departments in support of our service culture, maximized operations, and guest satisfaction.

REQUIRED: Experience as a General Manager, Director, Manager, or similar leadership role at a hotel.


KEY DUTIES AND RESPONSIBILITIES:

• Oversee the operations functions of the hotel and campground.
• Hold regular briefings and meetings with all head of departments.
• Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures, and service standards.
• Lead all key property issues including capital projects, customer service, and refurbishment.
• Handle complaints and oversee the service recovery procedures.
• Responsible for the preparation, presentation and subsequent achievement of the hotel and campground annual operating budgets.
• Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
• Ensure all decisions are made in the best interest of the hotel and management.
• Deliver hotel budget goals and set other short and long-term strategic goals for the property.
• Developing improvement actions, carry out costs savings.
• A strong understanding of P&L statements and the ability to react with impactful strategies
• Closely monitor the hotels business reports on a daily basis and make decisions accordingly.
• Ensure that monthly financial outlooks for rooms, food & beverage, admin & general, on target and accurate.
• Maximizing room yield and hotels / resort revenue through innovative sales practices and yield management programs.
• Help in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment and services.
• Manage and develop the hotel leadership team to ensure career progression and development.
• Be accountable for the responsibilities of department heads and take ownership of all guest complaints.
• Lead in all aspects of business planning.
• Respond to audits to ensure continual improvement is achieved.
• Responsible for safeguarding the quality of operations both (internal & external audits).

SKILLS / QUALIFICATIONS / REQUIREMENTS:

• 5-10 years of experience in hotel management.
• The ideal candidate is a seasoned and highly intelligent hotel professional with outstanding management skills. Available to work when needed including weekends, holidays, and nights.
• Bachelor’s Degree in Accounting, Business or related field is a plus but not required
• Must possess a valid driver’s license

Interested in hearing more? Easy Apply now by clicking the "Apply" button.

Location: Fresno, CA, US

Posted Date: 11/27/2024