Securian Financial Group

Account Manager

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Job Location

Ham Lake, MN, United States

Job Description

Overview:

Account Managers develop and maintain strong relationships with mid-market Group insurance clients to create long-term partnerships and ensure a high level of satisfaction and retention. The Account Manager also serves as the primary in-house resource to our Account Executives who work directly with our 450+ employer clients.

*The internal job title for this position is Channel Partner Analyst or Channel Partner Sr. Analyst. We will consider candidates at both the P1 and P2 level for this opportunity.

Responsibilities include but not limited to:

Serve as the primary Account Manager for life and supplemental health clients with fewer than 3,000 employees, representing approximately $13 million in annual premium revenue.

  • Analyze plan data and industry trends and develop a strategic plan for additional Securian solutions, services, and enhancements.
  • Interpret and communicate financial and service results to clients in a consultative manner.
  • Respond to client inquiries and facilitate virtual and /or telephone meetings/presentations to clients and producers.
  • Participate in finalist meeting training and attend new sales and existing account finalist meetings.
  • Participate in new client implementations.
  • Achieve client satisfaction and retention goals consistent with the department goals.

Co-management of large clients - serving as primary in-house resource and support to Client Relationship Advisors.Serves as the day-to-day contact for the client. This includes attending meetings, responding to client requests, assisting with projects, and work on annual stewardship materials.

Assist with projects related to team development, client service and department initiatives.

Maintain relationships with our Channel Partners.

Qualifications:

  • 2+ years of experience in account management, customer service or sales.
  • Excellent verbal and written communication skills.
  • Strong problem-solving skills - analytical, resourceful and service oriented.
  • Demonstrated ability to develop and maintain strong relationships with clients and internal associates.
  • Organizational skills with the ability to balance workload to meet challenging volume, service and quality standards.
  • Ability to understand numerical data and identify trends.
  • Ability to pass life/health licensing exam within 6 months.

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 2-3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules. When working in our offices at least two days per week isn't feasible (vacations, illness, travel, etc.), an eight day per month standard is an option.

Physical Job Requirements:

  • Ability to utilize the keyboard, computer and/or mouse for up to 8 hours per day.
  • Ability to work at least 40 hours per week.
  • Ability to utilize the phone and/or virtual meeting platform for 1-4 hours per day.
  • Ability to meet the physical demands of travel - approximately 4-6 trips per year. This includes the ability to operate a motor vehicle as well as an ability to utilize air travel.

The physical job requirements described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of jobs.

The estimated base pay range for this job is:

$45,500.00 - $84,500.00

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:
  • We want you to take time off for what matters most to you. During your first year of hire, you receive a prorated bank of personal days and vacation time depending on your month of hire.
  • Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

  • Mental Wellness and Disability
  • Pride at Securian Financial
  • Securian Young Professionals Network
  • Securian Multicultural Network
  • Securian Women and Allies Network
  • Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at Employment@Securian.com, by telephone 651-655-5522 (voice), or 711 (Relay/TTY).

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To view our legal statement click herePandoLogic. Category:Insurance, Keywords:Insurance Account Manager, Location:Andover, MN-55304

Location: Ham Lake, MN, US

Posted Date: 11/27/2024
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Securian Financial Group

Posted

November 27, 2024
UID: 4912460568

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