Marketplace Support

Hayley Group Limited has an exciting vacancy for a highly motivated Marketplace Support person to join our well-established and experienced eCommerce team based at our head-office in Halesowen. You will join us on a full time, permanent basis and in return, you will receive a competitive salary.

Hayley Group is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK. We are an equal opportunities employer, currently employing over 1,000 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service.

About the role:

We're seeking a Marketplace Support person to join the growing, fast-paced Online Sales Department at Head Office in Halesowen. This role is office based and does not offer remote working.

Working Hours: 40 hours per week Monday to Friday plus 1 in 5 Saturday mornings.

Key responsibilities as Marketplace Support will include:

• Work and be part of the Hayley Group Online Sales Department
• Managing and optimizing marketplace product listings using the Rithum Software (Channel Advisor)
• Excellent communication, time management and organisational skills and have the ability to work to deadlines and targets.
• Strong problem-solving skills and the ability to handle multiple projects in a fast-paced environment
• Manage shipping/FBA and customer service operations
• Strong analytical skills with the ability to interpret data and make actionable recommendations.

Skills & Attributes we're looking for in our Marketplace Support person include:

• Knowledge of the Amazon Seller Central Platform, eBay and Rithum (Channel Advisor) desired but not essential
• Excellent English written and verbal communication skills
• Good knowledge of Excel and other MS Office software
• Familiarity with Amazon FBA (Fulfilled by Amazon) processes and logistics
• Good understanding of how an online marketplace works
• Fluent in English, any other European language is a bonus
• Knowledge of MRO/Engineering products is desirable, however not essential

Benefits:

• Competitive basic salary
• From 23 days annual leave (plus public/bank holidays) increased with length of service.
• In-house training provided through Hayley Inspire.
• Company pension (if eligible).
• Life Assurance cover (x2 salary).
• Excellent opportunities available.

Don't miss out on this fantastic opportunity to join the team at Hayley Group – please click ‘apply' now to become part of our eCommerce team - we'd like to hear from you!

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