Caravan Sales Administrator

Caravan Sales Administrator - Newhaven Holiday Park - Buxton, Derbyshire

Contracted Hours: Full Time

Job Type: Permanent

Department: Sales

Salary/Rate of Pay: £24,000 per annum

Are you highly motivated and eager to acquire new knowledge? Are you actively seeking a fresh and thrilling position? If so, we invite you to become a part of our exceptional and expanding company, offering an exciting new opportunity that awaits you!

Park Holidays is currently seeking a dedicated Holiday Home Sales Administrator who will play a vital role in managing and overseeing the documentation involved in the sale of caravans to the public.

We are specifically looking for an individual with a proven track record as a sales administrator, possessing the necessary IT proficiency and exceptional customer service abilities essential to excel in this position.

Benefits: 

• Unforgettable Escapes: Enjoy exclusive discounted holidays across the UK at either of our Park Holidays or Park Leisure sites. 


• Gastronomic Delights: Delight in our onsite restaurants with a 50% staff discount. 


• Referral Rewards: Share the magic of Park Holidays & Park Leisure with friends and be rewarded when they join our team. 


• Ignite Your Career Journey: Explore growth opportunities through our dedicated progression program, nurturing your skills and potential. 


• Take advantage of our 28-day annual leaves, to recharge and enjoy quality time with loved ones. 

Responsibilities: 

• Customer Service: Interacting with potential customers and providing excellent customer service by answering inquiries, addressing concerns and providing information about available caravans and related services.


• Sales Support: Assisting the sales team with administrative tasks such as preparing sales documentation, contracts and invoices. Maintaining accurate records of sales transactions, customer details and payments.


• Data Management: Managing and updating the database and system to ensure accurate and up-to-date information.


• Appointment Coordination: Scheduling appointment and tours for potential customers to view caravans, coordinating with the sales team and ensuring a smooth process.


• Documentation and filing: Organizing and maintaining physical and digital filing systems for sales-related documents, including contracts, agreements and customer records.


• Collaboration: Working closely with the sales team, finance department and other internal stakeholders to ensure smooth coordination and communication within the organisation.

Requirements: 

These are not all mandatory, but the applicant should ideally have some experience of all 5 of the following:

• Customer Service Experience - The work is primarily dealing with customers and their aftersales service so the ability to provide great service is essential.


• Excel and Word - Like most business PH is dependent on software so PC skills essential.


• Communicator - The role is very dependent on communicating with owners, contractors and staff on all levels. Building a close working relationship with sales processing based centrally is essential to the role.


• Flexibility on working hours - The role supports the Park who work 7 days a week so the ability to work weekends is essential.


• Organisation – It is essential to the role to be able to organise aftersales, holiday home sitings, and contractor works.

The ability to work on own initiative is a given along with working under pressure to ensure all sales paperwork is compliant.

We provide comprehensive training and support to help you succeed in your role as a Sales Administrator, and our friendly team is always on hand to answer any questions and help. 

Join us at Park Holidays and become part of a welcoming and inclusive team that values its employees. To apply, simply submit your resume. We look forward to hearing from you!