Credit Controller (Debt Recovery)

We are looking for a great individual to join our fantastic client in the South East. We need a Credit Controller (Hybrid - 1 day a week on-site) experience within the financial services, Insurance OR utilities industry would be the best cross over. Working as part of a team; You will perform reconciliations, arrears & account management.

Duties & Responsibilities

end-end query & dispute resolution, working as part of the wider debt management team.
Process, adjust, amend and reconcile outgoing payment requests.
Taking a proactive role managing portfolio of bad debtors.
Recommending any DCA, litigation or disconnection (bad & aged debt)
Perform daily and monthly reconciliations
Responding to relevant and complex queries and delivering excellent service
Evaluate information received regarding o/s debt and bring queries to a resolution
Agree performance targets and work towards successful achievement.
Liaise with overseas partners in the collection of their debt.
Prepare, submit, and maintain bad debts sent to Debt Collectors.
Assist in month end closure of receipting, allocations, and Broker reconciliations
Liaise with the Collections Manager on any account issue in excess of individual handling authority or outside personal experience.Specific Technical Skills & Competencies

Credit control experience within insurance, FS or utilities within a Business to Business (B2B) environment preferred.
3rd party offshore & DCA queries
Good working experience of excel and word.
Strong analytical skills
Good relationship building skills both with internal and external stakeholders
Good I.T. System skills
MS Office Excel to Intermediate level (pivot tables and look ups)

Location: Surrey, GB

Posted Date: 11/27/2024