Key Account Support

Contract Personnel is seeking an exceptional candidate to provide Key Account Support to our Ashford based client's Sales Team

The ideal candidate will have worked in a similar role and be comfortable carrying out the following duties.

Key Responsibilities:

• Acting as the central point of contact with regards to product support, contract & forecast follow-ups.
• Regularly interact with the key account manager, retail, customer service and supply chain departments to gain internal support for your customers.
• Providing periodic and ad hoc reports on turnover, assortment, profitability, and customised reports for internal use and for the customer.
• Maintaining retailer's product management systems
• Proactively support the Account Managers by analysing customer files, market data, product portfolio's and preparing customer meetings.
• Monitor, prepare and follow up tender applications and quotations
• Translating topics from Supply Chain/Purchasing to illustrate sales impact

Required Skills and Other Attributes:

• You have a Master's degree or relevent experiance
• 5-year experience in a large, fast-moving company in a customer service, inside sales or sales support role
• Building reports and analysing data is in your DNA.
• You work easily with new IT systems (preferably SAP) and have an advanced level of Excel knowledge. Experience with Power BI is a plus.
• Customer contact & delivering service are at the top of your dictionary. A commercial, client focused mindset is a must-have.
• You love networking and are able to think on an international (group) level.
• You are proactive and take initiative to build a relationship with your customer and maximize the chances of success for each opportunity.
• You are eager to learn, to develop and to be developed. You adapt easily in an evolving business context.
• You are flexible and a multitasker which makes you able to manage complexity.
• You think in a solution and process-oriented way, and you embrace change, having a continuous improvement mindset.
• You have a positive attitude about the company's future and a passion for winning, with the right motivation to obtain results.

Hours are 8am - 5pm Monday - Friday with 1 hour unpaid for lunch

To apply for this role, please contact Lisa @ Contract Personnel.

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