Aircraft Turnaround Co-ordinator, London Heathrow - London Heathrow

Aircraft Turnaround Co-ordinator, London Heathrow - London Heathrow

Job details

Salary: 36,750 plus shift pay and excellent benefits

Contract: Permanent

Hours: Full Time, 37.5 hours per week

Shifts: Various shifts between 04:00am and 23:30pm on a 4 on 2 off shift pattern

Location: London Heathrow Airport

Closing Date: Sunday 8th December 2024

In a nutshell

At Virgin Atlantic, we're celebrating our 40th birthday, and we're on the lookout for highly motivated Turnaround Co-ordinators to be at the heart of our operation and co-ordinate the efficient turnaround of our aircraft. This is a safety critical role on the ramp, as you'll be leading and handling the safe, secure and on time departure of our flights through efficient supervision and coordination.

Day to day

Some of your key responsibilities as our Turnaround Co-ordinator will be:

• Leading and coordinating all aspects of the below wing arrival and departure processes on the ramp for our customers and crew, including their baggage
• Handling delay allocations accurately and timely, including comprehensive reporting
• Sharing information to provide feedback and appropriate escalation when encountered
• Preparing flight paperwork for crew, including printing of customer lists, flight plans, and other documentation
• Presenting aircraft load data between the flight crew and load control departments and taking care of weight and balance calculations as the need arises
• Final accountability for authorising aircraft departures in conjunction with Virgin Atlantic (VAA) and legislative requirements to deliver the safe departure of our aircraft
• Following all UK/Ireland/EU legislation as well as all security requirements to ensure VAA Corporate Safety and Security processes and procedures are followed at all times by all staff, including service providers

About you

Are you a safety focussed leader, who thrives in working in a pressurised environment? We're looking for natural leaders and problem solvers with the ability to think on your feet to ensure our aircrafts depart safely and on time!

• A minimum 12 months previous airline experience in a ground based role, or a weight and balance/load planning role is essential to become a Turnaround Co-ordinator
• Internal candidates must have passed probation and be in their current role for a minimum of 6 months
• A solid understanding of below wing processes is preferable
• Proven experience in leading a team, with confidence to collaborate and encourage others, in order to create a positive team spirit
• Strong and confident communicator with the ability to deliver clear and concise messages to a range of team members
• Effective planning and organising skills with a high level of accuracy to keep and maintain our on time performance
• Strong attention to detail with excellent verbal and written communication skills
• Flexibility to work different shifts between 04:00am and 23:30pm, including weekends and bank holidays
• A full UK driving license to meet the requirement to drive vehicles airside that will include a medical assessment during your training

You'll be required to gain and hold a HAL ID in line with security background checks. We will provide you with full training on our in-house system, however, you will need to be computer-literate and adept at switching between applications.

If this sounds like you, then apply today and kick-start your career with Virgin Atlantic!

If successful through the screening stage of your application, you'll be invited to attend in-person interview at London Heathrow airport between 16th - 23rd December 2024, for start dates in early 2025!

Be yourself - Our differences make us stronger

Our customers come from all walks of life and so do our colleagues. That's why we're proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.

To make your journey with us accessible and individual to you, we encourage you to let us know if you'd like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, (recruitment@fly.virgin.com) feeling confident that we've got your individual considerations covered.

Our recipe for leadership

At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? Click here