Identify Talent
IT Support Technician
Job Location
Brough, United Kingdom
Job Description
Identify are excited to be working exclusively with a global manufacturing and distribution company with a long history of providing high quality products and service.
We’re seeking a talented IT Technician to provide exceptional 1st and 2nd line support to our client’s users. You’ll play a vital role in keeping the technology running smoothly and ensuring the team can work efficiently.
You will have the opportunity to work in a friendly environment that offers genuine development and career advancements.
Are you a tech enthusiast with a knack for problem-solving? If so, you could be the key player our client is looking for.
What You’ll Do:
* Serve as the first point of contact for IT support inquiries, resolving issues via phone, email, and in-person
* Troubleshoot hardware and software problems, guiding users through solutions
* Assist with the installation and configuration of new equipment and software
* Collaborate with team members to improve service delivery and user satisfaction
* Provide training and support to users on various IT systems and tools
What We’re Looking For:
* Experience in a 1st and 2nd line support role or similar IT position
* Strong understanding of Windows Operating Systems and common applications
* Understanding Networks (LAN & Wireless)
* Excellent communication skills, with a customer-focused approach
* Ability to work independently and as part of a team
* Ability to learn new technologies quickly
Location: Brough, GB
Posted Date: 11/27/2024
We’re seeking a talented IT Technician to provide exceptional 1st and 2nd line support to our client’s users. You’ll play a vital role in keeping the technology running smoothly and ensuring the team can work efficiently.
You will have the opportunity to work in a friendly environment that offers genuine development and career advancements.
Are you a tech enthusiast with a knack for problem-solving? If so, you could be the key player our client is looking for.
What You’ll Do:
* Serve as the first point of contact for IT support inquiries, resolving issues via phone, email, and in-person
* Troubleshoot hardware and software problems, guiding users through solutions
* Assist with the installation and configuration of new equipment and software
* Collaborate with team members to improve service delivery and user satisfaction
* Provide training and support to users on various IT systems and tools
What We’re Looking For:
* Experience in a 1st and 2nd line support role or similar IT position
* Strong understanding of Windows Operating Systems and common applications
* Understanding Networks (LAN & Wireless)
* Excellent communication skills, with a customer-focused approach
* Ability to work independently and as part of a team
* Ability to learn new technologies quickly
Location: Brough, GB
Posted Date: 11/27/2024
Contact Information
| Contact | Human Resources Identify Talent |
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