Manager

Home-Start Telford & Wrekin seeks to appoint a Manager to lead the organisation.

Home-Start is a voluntary organisation committed to promoting the welfare of families with at least one child under five years of age. Volunteers offer regular support, friendship and practical help to families under stress in their own homes, helping to prevent family crisis and breakdown. Paid coordinators and family support practitioners manage and supervise the support given by volunteers and work directly with families themselves.

Job Title: Manager (24 hours per week initially)

Employer: Home-Start Telford & Wrekin

Responsible to: Home-Start Chair of Board of Trustees

Salary: NJC pay points 27 - 30, starting at £18.53 per hour

Principle purposes of the job:

The purpose of the Manager role is to ensure that Home-Start Telford & Wrekin has in place effective leadership required to meet its charitable objectives. The Manager will work closely with the Board of Trustees and the senior management team to provide a robust Business Plan and necessary resources to ensure the sustainability of the organisation. The Manager will lead on the development and implementation of income generation and service development strategies, as well as being responsible for the day to day running of the Charity ensuring all legal obligations are met. This is a challenging role but there is considerable scope for the post holder to make an impact on the organisation and increase profile in the region.

This is a strategic role for which the key responsibilities are:

• Leadership & People Management
• Business Development and Planning
• Effective Networking, overview of PR and Marketing
• Overview of Income Generation
• Performance Management
• Operational Management

Key Skills and Experience:

• The successful candidate will be an experienced Manager with a demonstrable track record of successfully running an organisation within a relevant field.
• They will possess strong leadership, strategic management and governance skills as well as being solution focussed.
• Strong change management skills are essential as is the ability to generate income from a range of sources.

Detail of Responsibilities

Leadership and People Management

• To provide leadership to staff, delegating specific responsibilities to them where appropriate, and to maintain a climate which attracts, retains and motivates good quality staff.
• To undertake the leadership and line management of the senior management team, including individual coaching, team development and motivation.
• To be responsible for ensuring that all aspects of staff recruitment, development and training, supervision, grievance and appraisal procedures are developed and conducted in accordance with accepted good practice and in line with Home Start UK Policies and Home Start Telford & Wrekin business plan.
• To foster good communications within Home-Start Telford & Wrekin, develop the organisations initiatives for continuing professional development and coordinate effective consultation procedures.
• To support team members to manage direct reports.
• To agree continuous professional development priorities with all staff.
• To ensure the implementation of equal opportunities policies throughout Home-Start Telford & Wrekin.
• To oversee and ensure all aspects of volunteer recruitment, development, training and supervision procedures are developed and conducted in accordance with accepted good practice.

Operational Management

• To effectively manage all operational activities, monitoring and reporting to the Board and funders on performance against objectives.
• To ensure systems and processes are fit for purpose, aligned with Home Start UK practices and consistent throughout the organisation.
• To develop advantages of using technology.
• To streamline practices across the organisation.

Fundraising and Income Generation

• To work with the Senior Management Team on further development and implementation of the fundraising strategy in line with the organisations plans.
• To manage, support and work with the Senior Management Team to secure adequate resources for Home-Start Telford & Wrekins work through applications for funds from grant making bodies, public sector (e.g. local authorities, Government departments, NHS and CCGs) and tenders.
• To ensure research and funding priorities are up to date.
• To identify new opportunities for income generation that will support Home-start Telford & Wrekins ambition.
• To manage the relationship with key stakeholders ensuring excellent understanding of the value and importance of Home-Start Telford & Wrekins work.
• To ensure all relationships are carefully managed, and to act in the best interests of the scheme at all times.
• Finance overview.
• To manage and deliver the financial plan and yearly budgets, working with the senior management team to ensure continued financial viability and strength of HSTW.
• To be responsible for ensuring adequate resources for Home-Start Telford & Wrekin through sound financial management and effective budgeting.
• To take responsibility for service agreements, negotiating contracts and agreements as appropriate, in consultation with the Board of Trustees.
• To overview all legal requirements as Company Secretary.
• To work closely with the Strategic Lead and Corporate and Community Development Lead to ensure the organisation is networked effectively and promoted widely.

To take an overview and ensure delivery of the following delegated tasks:

• To ensure that the annual financial audit takes place, and to oversee the preparation.
• To write the Trustees Annual Report in line with current guidance.
• To ensure that the AGM is held, and annual accounts are approved at the meeting.
• To ensure financial procedures are effectively maintained.
• To monitor monthly payroll.
• To carry out monthly bank reconciliations with the Senior Management team
• Together with the Chair and Charity Administrator, to prepare an annual board timetable and regular meeting agendas.
• To ensure the access requirements of the Board are met.
• To attend all board meetings.
• To ensure the Board meeting agenda is appropriate and ensure that such papers are available so as to enable the Board to make considered decisions about all matters of strategy, policy and finance.
• To ensure compliance with relevant regulatory and HSUK requirements (either directly or through delegation) through appropriate policy development and standards of behaviour.
• To work with the Chair, Charity Administrator, Strategic Lead and trustees to identify, recruit and induct new trustees, ensuring that trustees and officers meet EEDI requirements.

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