NHS 111 Clinical Shift Lead

Job Introduction

Job Title: NHS 111 Clinical Shift Lead
Location: Derby

Salary: £27.49 per hour
Contract Type: 6 Month Secondment
Hours: FOFO- work rotation of Days, Evenings, Nights and Weekends

Are you an enthusiastic and resilient individual seeking an opportunity to make a real difference? DHU Healthcare has a rewarding opportunity for you!

Join our team at the forefront of providing essential support to those in need. As an NHS 111 Clinical Shift Lead, you'll be making a meaningful impact in urgent care and supporting the delivery of high-quality patient services, working alongside a compassionate and dedicated team.

Discover job satisfaction as you begin your rewarding new career journey. Your commitment to supporting the NHS 111 service exemplifies your contribution to maintaining the highest level of delivery we offer daily at DHU Healthcare.

Your new colleagues will comprise a compassionate community of professionals dedicated to supporting the NHS frontline, working collaboratively as a team to achieve collective brilliance.

What DHU Healthcare can offer you:

• Working Patterns: We recognise that 9-5 doesn't work for everyone, so we offer a range of flexible working patterns to suit your work/life balance. Our friendly talent team will work with you to find the best fixed pattern for us both.
• Comprehensive Training: Successful candidates will undergo four weeks of full-time training, led by a team of dedicated trainers, followed by three weeks of supported practice. You'll be trained on NHS Pathways systems, a recognisable licence you'll receive on completion of training. No medical background is required.
• Competitive Salary:
  • Training and daytime shifts: £27.49
  • Evening and night shifts: 30%
  • Weekend shifts: 45%
• Generous Annual Leave Entitlement: Standard 25 days + 8 bank holidays, increasing with service up to 33 days + 8 bank holidays.
• Employee Benefits:
  As part of our team, you can enjoy a host of benefits to enhance your wellbeing:
  • Private Medical Insurance: Provided through Westfield Health, including direct access to GP and counselling services, CT and MRI scans, hospital treatment insurance, and cashback for dental, optical, and physiotherapy care.
  • NHS Pension Scheme: Join the NHS pension scheme and carry your continuous service and benefits with you.
  • Car Lease Scheme: Access a salary sacrifice scheme for hybrid/electric car leases through NHS Fleet Solutions.
  • Enhanced Maternity/Paternity Leave: Support during family milestones, backed by a robust Family-Friendly policy.
  • Cycle to Work Scheme: Commute healthily and sustainably with our cycle to work scheme.
  • Referral Programme: Earn cash rewards by referring talent to DHU.
  • Birthday Leave Guarantee: Celebrate your birthday on your terms with our flexible birthday leave policy.
  • Free Parking: Most of our sites offer free, secure parking for your vehicles.

What your typical day looks like:

• Lead and support a team of NHS 111 clinicians, ensuring high standards of care are maintained throughout your shift.
• Provide clinical guidance, triage support, and decision-making expertise to NHS 111 staff handling patient calls.
• Supervise clinical staff performance, ensuring adherence to protocols, guidelines, and best practices.
• Manage call queues, assess service delivery, and take immediate action to maintain a smooth operation.
• Act as a first point of contact for clinical escalations and complex calls.
• Collaborate with operational managers to develop and implement service improvements.
• Monitor and maintain NHS Pathways systems for accurate patient triage and routing.
• Foster a supportive and positive work environment through team leadership and mentorship.

To be successful in this role, you'll need:

• A registered healthcare professional (e.g., Nurse, Paramedic, or equivalent clinical qualification).
• Current registration with a relevant regulatory body (e.g., NMC, HCPC).
• Significant clinical experience, with prior experience in urgent care or NHS 111 services desirable.
• Strong leadership skills, with experience in managing or supervising teams.
• Excellent communication and decision-making abilities.
• A commitment to providing safe, high-quality care in a fast-paced environment.
• Knowledge of NHS Pathways or similar triage systems is an advantage (training will be provided).
• Flexibility and resilience to adapt to the demands of a shift-based role.

More information on our recruitment process can be found [here](insert link) or reach out to our team of talent acquisition professionals by emailing:

At DHU Healthcare, we pride ourselves on our diverse workforce and remain committed to ensuring every person in each of our teams can bring their true selves to work without fear of discrimination. We welcome applications from all backgrounds, reflecting the communities we serve.

We proudly embrace forces-friendly practices and are committed to supporting Veterans, Service Leavers, Reservists, Cadet Force Adult Volunteers, and military spouses/partners, fostering a workplace that values their unique skills and contributions.

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Attached documents

• JD and PS_Clinical Lead.docx

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Location: Pride Park, GB

Posted Date: 11/27/2024