Retail Manager

Retail Manager -Sunderland

Warren James is on the lookout for a Shop Manager - someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.

About us:

At Warren James we are a company made up of real people who care about what we do and know how to do a great job.

Our strong family values and amazing value offer have been the cornerstone of our business structure since our incorporation in 1979 and we care about our customers and staff alike you are known by name, not a number.

From the ground up starting with one single shop, but with a great belief and dedication from our people, Warren James has grown into the UKs largest independently owned and trusted retail jeweller.

Operating from over 200 shops Nationwide and online shopping through our website both online and instore we are committed to looking after our ever-growing customer community.

This is a great opportunity to manage one of our shops and join one of the UKs best loved jewellery brands help us spread our passion and enthusiasm for customers and our jewellery.

The Retail Manager Role:

• Managing and working with a small sales floor team day-to-day
• Creating a welcoming atmosphere & great one to one customer experiences
• Identifying and maximising sales opportunities to meet and exceed sales targets
• Motivating and developing a small sales team to reach their maximum potential
• Following and maintaining company policies and procedures
• Leading by example in everything you do
• Taking ownership & full responsibility for the performance of a small shop & team
• Utilising the resources to plan, organise and train staff
• Developing an excellent knowledge of our jewellery

The Retail Manager Essentials:

• Experience in retail management or hospitality
• An ability to display a genuine passion for jewellery and customer service
• Promote a smart and well-groomed appearance essential in reflecting our companys public image
• A necessity to love wearing Warren James jewellery
• Self-motivated with good leadership and people skills
• Confident communicator with good organisational skills
• Attention to detail in everything you do

Jewellery knowledge isnt required as training is provided

The Benefits:

• Full time contract
• 28 days holiday a year and after 5 years youll receive 33 days a year (including 8 Bank Holidays)
• Monthly pay straight into your bank account at the end of every month
• Staff discount on your WJ jewellery purchases
• Incentives and treats throughout the year

If youve got what it takes and are passionate and enthusiastic about customers and sales

we would love to hear from you -Click below to apply

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