Senior Business Manager

Changing the way the world thinks about waste.

At Biffa, we love working with waste. Whether were turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. Its a view thats shared by our 11,500+ people around the country, who trust us to provide them with a career thats always rewarding, often challenging, but never dull. And its why were the UKs No. 1 choice for business waste management.

Help us make a difference as a Senior Business Manager.

A quick look at the role:

This is an exciting opportunity for a determined and self-motivated individual to work at a senior level, whose passion, energy and commitment to drive commercial success is second to none.

Candidates should possess proven management experience (not necessarily gained in the waste industry), including financial and change management, and the ability to drive the business forward to develop new commercial opportunities and meet and exceed financial targets and KPIs. Reporting directly into the General Manager, you will be a self-starter who puts health and safety first, develops and maintains excellent Client/Customer relationships and can demonstrate the ability to improve Employee Engagement and overall contract performance.

Why its an opportunity not to be wasted:

• Work alongside like-minded waste professionals in a brilliantly diverse environment built on transparency not bureaucracy.
• A chance to showcase your ability to meet clearly defined KPIs and drive best practice and continuous improvement in cost control and productivity.
• Ensure all budgets are achieved and weekly Key Performance Indicators are met highlighting any variances and action plans to redress.
• Play an integral role in the development of drivers and staff, creating an environment where everyone can excel.
• An opportunity to monitor, manage and co-ordinate all depot-based resources to ensure an increase in operational productivity and service standards.
• Set and agree clear objectives with all operational staff, regularly monitoring their performance and taking corrective action where appropriate.
• An opportunity to push yourself to meet key targets, shape new practices and define the strategy of the depot.
• A chance to join a forward-thinking, industry leader that openly welcomes self-driven individuals who are unafraid to question convention.
• Management of service changes and subsequent smooth running of the Contract to the Clients satisfaction.
• Responsible for internal and external reporting of contract KPIs such as performance, monthly financial reports, weekly KPIs etc.

Heres what we require:

• Extensive experience as Operations Manager (or similar level of responsibility in services or logistics)
• The ability to work within a commercially driven and time-critical environment
• Experience of people and health and safety management within a unionised and multi-shift environment.
• Profit and Loss experience and strong financial acumen
• Extensive understanding of the waste industry and relevant laws including a CPC qualification or COTC
• Knowledge of existing and impending environmental and health and safety legislation including an IOSH Certificate or equivalent formal safety qualification
• Strong knowledge of the local area
• Able to demonstrate managing sizeable workforces (50 plus employees)
• Proven history of managing multi skilled and unionised workforces
• Proven track record of delivering continuous improvement within an operational environment.
• The ability to communicate with conviction, plan with precision and, most importantly, play well with others.
• Minimum GCSE (or equivalent) in English and Maths, however A-Levels or a Degree certainly wont do any harm.

And heres why youll love it at Biffa:

• Youll be joining a growing company that is already an industry leader and has a clear purpose
• We have a collaborative and inclusive culture
• Very competitive salary and bonus scheme
• Car or allowance
• Ongoing career development, training and coaching because if you dont grow, we dont grow
• Generous pension scheme
• Medical and dental scheme
• Retail and leisure discounts
• Holiday and travel discounts
• Plus much more

Dedicated to inclusion

At Biffa we believe different ideas, perspective and backgrounds are key to developing a creative working environment that delivers real results. Its why youll find us championing diversity and equality at every turn.

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