Operations Manager

Your Role

You are responsible for the operational planning and delivery of our camps on a daily basis, including the safe and efficient set up and maintenance of the estate site.

Typical duties include:

• Manage an estate team including a Recruitment and Course Coordinator and Runner(s)/Maintenance
• Manage the day to day running and logistics of the estate, including deliveries and maintenance to ensure all camps are well-stocked with required food and equipment, bins, portable toilets and gas bottles
• Manage and monitor the cleaning, checking and maintenance of estate vehicles
• Manage, support and inspire Camp Leaders, Tribe Leaders and Field Cooks, providing feedback where necessary
• Co-ordinate staff including proactive future shifting and reactive on-the-day reshuffling to account for sickness and absence
• Manage central kitchen staff and coordinate food deliveries, purchases and compliance
• Act as the first point of contact for any staff or teacher complaints
• Maintain working relationships with the Estate team, i.e. Head of Estate, Forestry Manager, and with external contractors
• Organise, track and coordinate all estate purchases as well as ensuring bulk orders or equipment replacements are requested in a timely manner
• Organise an on-site training team to contribute to and facilitate a centrally designed training syllabus
• Ensure appropriate training courses and planned and delivered in a timely manner according to recruitment cycles
• Deliver Safeguarding training
• Act as Safeguarding Lead for the estate, ensuring any incidents are dealt with in line with Safeguarding Policy
• Act as Health and Safety Lead for the estate, ensuring any incidents are dealt with in line with Health & Safety Policy
• Ensure all Accidents and Incidents are recorded in accordance with Health & Safety processes. Monitor and advise on all first aid incidents. Coordinate hospital runs.
• Communicate any estate issues to senior managers daily
• Maintain consistent high standards of delivery, staff and the estate environment

Person Specification

To be successful in this role, you need to:

• Have a full UK driving licence
• Have a proven track record in an operational role
• Be a strong people manager ideally with an understanding of the challenges of training and development of seasonal staff
• Be highly organised and able to ensure relevant paperwork is completely effectively
• Be able to communicate effectively with a range of stakeholders, including, children, teachers, staff, contractors and senior management

• Be self-motivated with both the discipline and the positive can-do attitude required to effectively manage your workload whilst out on camp

• Be tenacious because peak season will get busy! - with a resilience and determination to get the job done
• Be prepared to get stuck in and be part of a strong, close-knit team bonded by our shared appreciation of the Company and its values.

Please apply with CV and covering letter, stating your earliest availability.

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Location: Normanton, GB

Posted Date: 11/27/2024