Partner agency | Local agent in Albania

The local agency you will be working with in Albania: Our local partner agency, Breathe in Travel, offers unique holidays throughout Albania. A country still spared from mass tourism and little known by travellers, Albania nevertheless reveals incredible landscapes right in the heart of the Balkans. Created by Quentin Billon after his stay in Albania and Kosovo in 2014, the local agency Breathe in Travel is proud to be totally independent. It is with professionalism and passion that the Breathe in Travel team puts together original tours and adapts the itineraries according to your wishes in order to transport you as close as possible to the culture, traditions and local specialties of the country.

We are looking for an experienced and motivated Spanish-speaking sales agent to join our partner agency’s team in Albania. You will manage travelers' requests via the Evaneos platform and you will be the main contact for travelers in the Spanish market. With its network of over 1000 partner local travel agencies in more than 160 destinations, Evaneos participates in the recruitment of sales agents for its partner agencies. Joining an Evaneos partner agency means committing to continuously developing responsible tourism, and building a unique, more ethical, responsible trip, that aligns with Evaneos values and expectations for outstanding quality.

Your missions as a sales agent in Albania

Advising customers to offer them a tailor-made trip that meets their expectations:

• Getting in touch with travelers through the Evaneos platform
• Understanding travelers' expectations and specific needs
• Providing travelers with guidance regarding destinations, cultures, traditions, and activities

Managing all the practical aspects of the trip:

• Matching travelers' requirements with transportation, accommodation, insurance, tours, and activities according to their budget
• Handling booking management for hotels and activities
• Billing the travelers

Ensuring customer satisfaction throughout the trip:

• Being the local point of contact for travelers throughout their trip
• Performing quality monitoring during the trip
• Handling travel issues, conflicts, complaints, cancellations, and refunds

Additional information

Duration & contract type: freelance contract or local contract

Precise location: remote from Spain or Priština in Kosovo

Availability (Starting dates): ASAP

Salary: fixed salary 500€ + commission on sales

Working time per day and week: flexible, according to the workflow

Possibility to come to Albania to get trained (FAM trip)

Requirements

• You are native in Spanish and proficient in English
• You have 1+ years of experience in tourism as a travel designer and previous sales experience
• You know well Albania, its culture, traditions and points of interest (is a plus)
• You already live in Albania
• You have excellent interpersonal skills and you are customer-oriented
• You have knowledge about the Spanish customers
• You have a good level in Italian (other market the agency is working on)
• You are not afraid of the unexpected and adaptable
• Organization and time management have no secrets for you
• You don't have all the skills listed? Apply anyway! Above all, we're looking for talented people who are enthusiastic about changing the face of the tourism industry by offering more responsible travels.

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Location: Nouvelle-Aquitaine, FR

Posted Date: 11/27/2024