Account Manager- 3rd Party Logistics- GAMPAC (Remote/Virtual)

RESPONSIBILITIES

• Sourcing and securing freight, carriers, and customers utilizing creative methods including but not limited to: Internet searches (DAT, Internet Truck stop), Past Contacts, Website leads, and Business Development leads

• Creatively find new solutions for customers

• Develop opportunities from the Business Development Team

• Account management and growth of smaller assigned accounts by sourcing and securing opportunities from within each account.

• As primary contact for your customers, you will be responsible for managing the relationship between the customer and Gampac.

• Ensure accurate data capture, data integrity and system entry in all customer related functions.

• Effectively utilize data and problem-solving skills to proactively resolve customer issues.

• Create new customer account opportunities from prospecting to generating leads.

• Lead Associates including scheduling, time tracking, performance feedback, and training.

• Monitor current loads and proactively identify, communicate and resolve issues for customers.

• Support A/R in collections of past due invoices for your customers.

• Other duties as assigned.

RELATIONSHIPS

• Internal: Gampac Operations, Carrier Sales, Pricing, leadership and other sales associates.

• External: Manage the relationship with assigned current and new customers as well as qualified leads.

WORK ENVIRONMENT

• Remote: This role is fully remote, and the associate is expected to perform assigned responsibilities from a home-based environment.

MINIMUM QUALIFICATIONS

• Minimum of one (1) year of brokerage experience

• Basic understanding of brokerage operations and geographic freight markets

EDUCATION

• BA or BS degree or equivalent experience

CERTIFICATIONS/TRAINING

• N/A

LICENSES

• N/A

PREFERRED QUALIFICATIONS

• Basic understanding of brokerage operations and geographic freight markets

• Prior demonstration of effective negotiation skills

• Existing customer and/or carrier base is a plus

• Ability to work in a fast-paced team environment and possess independent work desires

• Detail-oriented and able to meet scheduled activity deadlines.

• Positive, influential communication skills

• Punctuality and a good work ethic are critical.

• Knowledge of Microsoft Office (Excel, Word, etc)

• Excellent customer service skills including the ability to effectively serve our customers needs.

• Ability to pass a pre-employment drug screen and background check

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected base rate for this role is between $ 51,700.00 and 82,000.00. ?

?Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.

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