Strategic Account Manager

Job Title: Strategic Account Manager

Supervisor: Director of Sales

Department: Revenue

Salary Range: $90k - $115k base salary, based on qualifications and experience (Plus additional variable compensation)

Location: Remote - Preferred States: Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Maryland, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Tennessee, Texas, Utah, Vermont, Washington, West Virginia, and Wisconsin.

Job Summary:

A Strategic Account Manager (SAM) is responsible for selling TraceGains' SaaS offerings to food and beverage manufacturers, CPG companies, and related verticals. This position will engage in high level management and C level decision makers to successfully close new business opportunities. A SAM must anticipate how decisions are made and persistently explore customers' business needs. This position has overall responsibility to foster leads through a successful sales process culminating in a signed contract, as well as be quick to identify opportunities to upsell existing customers. This position must maintain a high level of integrity, commitment, and customer trust to exceed expectations in sales and retention.

Essential Duties/Responsibilities:

• Primary contact for all marketing generated opportunities (MGO's), and all regional marketing events within our small to mid-size enterprise business segment.


• Work closely with our Jr. Account and Account Executives to grow annual bookings - divide and conquer to achieve assigned quota.


• Generate new business through identifying ideal customer profiles, prospecting, and closing new opportunities, and aggressively pursuing MGO's.


• Deliver high caliber, persuasive presentations incorporating value-based strategies and impacts.


• Demonstrate extensive knowledge and insight into prospective clients' business processes while linking our product offerings to the needs at executives across the supply chain.


• Negotiate pricing and contracts.


• Develop and optimize a full sales pipeline.


• Record all large enterprise activity daily in Salesforce.


• Develop contacts for large enterprise accounts using ZoomInfo.


• Consistently achieve targeted sales quota.


• Develop strong presence and awareness for our product offerings through participation in tradeshows and applicable technology organizations.


• Participate in the development of new service ideas and sales strategies as needed.


• Build and foster collaborative relationships both internally and externally.


• Ability to communicate effectively with a variety of customers, fellow team members and across departments throughout the company.


• Be prepared to do other duties as assigned.

Minimum Job Requirements:

• Previous experience implementing and or using TraceGains in a quality, regulatory, procurement or R&D function is highly preferred.


• Bachelor's degree in Business or a related discipline strongly preferred.


• 5+ years of sales and industry experience in a related field such as food & beverage and/or dietary supplements manufacturing and/or B2B sales of technology solutions is highly preferred.


• Experience selling solutions such as quality management, ERP, laboratory systems, procurement, and/or supply chain applications preferred.


• Knowledge and understanding of food manufacturing or closely related industries is preferred.


• Demonstrated track record of 3-5+ years quota achievement.


• Ability to quickly demonstrate in depth knowledge of TraceGains' product and services, applying that knowledge appropriately and effectively in strategic selling efforts.


• Proven success with prospecting and selling skills to land new accounts.


• Must have strong interpersonal skills and desire to work in a dynamic and fast paced environment.


• Travel up to 30% required to customer sites and industry events.


• Highly self-motivated with competitive drive.


• Excellent negotiation skills and strong business acumen.


• Excellent phone communication and presentation skills.


• Microsoft Suite proficiency.


• Have completed a structured sales training program such as Miller-Heiman or Challenger Sales Process.


• Must have experience using a CRM; Salesforce.com preferred.


• Must be willing to learn and adapt as necessary to accommodate changes in industry and company directions.


• Ability to be a positive team player, willing to grow and change

** Accepting applications until 11/29/2024 **

Why you'll want to join us:

Founded in 2008, TraceGains connects people and information so teams can work smarter. As a global technology company, we provide networked innovation, quality, and compliance solutions to consumer brands that want to reduce supply chain risk, speed up business processes, and take control of data. On average, companies find 80% of their suppliers already on TraceGains Network, allowing them to connect and collaborate instantly.

Plus, we offer great benefits, including:

• 100% paid monthly premiums for health, dental, life insurance, AD&D, STD, and LTD coverage


• Other insurance offered: Vision, additional voluntary life, supplemental (accident, hospital & indemnity, and hospital) coverage, paid parental leave, pet insurance, career coaching, and more!


• Fully remote work environment.


• Flexible paid time off available on your date of hire


• A 401(k) plan and company match for saving for your future

• Profit Sharing


• Company Paid Volunteer Days


• Advancement opportunities and promoting from within

TraceGains provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Applicants must be over the age of 18 and have proof of authorization to work in the U.S. for consideration.

TraceGains participates in E-Verify and will provide the federal government with your I-9 information upon hire to confirm that you are authorized to work in the U.S.

Employees interested in applying:

Please reach out to your HR Department for details.

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