Human Resources Information System Specialist

Job Role: HR Shared Services Manager

Location: Hampshire (2 days a week)

Salary: £50,000 - £55,000 + 12% Pension, Great Benefits

Duration: 18 month Contract

This role is a newly created role due to the change and transformation currently ongoing across the organisation. This role has the potential to become permanent, however, it is an extended contract due to the changes that are going on in the company currently. As HR Services Manager you will be responsible for the effective delivery of first-line HR advice, HR administration, and full lifecycle process management. You will also lead the team through the implementation and installation of a new HR system and other changes as a result of a merger of two organisations.

People responsibility:

Managing 4 Co-ordinators

Autonomy:

Working with the Head of Business Partnering and working with the Employee Relations

Team and Strategic HR Business Partners.

Key Accountabilities

• Manage the provision of day to day operational and transactional HR query handling to ensure successful completion, accuracy and confidentiality within reasonable timeframes.
• Support the delivery of self-service where possible. Manage the provision of volume routine lifecycle HR administration to the business.
• Manage data cleansing processes to ensure accuracy of data prior to transfer to a new HR system.
• Act as an SME to support the installation of the new HR system ensuring the realisation of organisational benefits through implementation.
• Review and redesign administrative processes as a result of the new system ensuring all processes meet compliance and business needs and are well communicated and understood.
• Ensure HR related documentation (hard copy and electronic) is appropriately handled, managed and retained in compliance with data privacy regulations, including the archiving process; and ensure all correspondence and documentation produced is accurate, using approved templates.
• Develop a culture of continuous improvement across the HR Services team ensuring we provide high quality, timely, and customer focussed transactional HR processes.
• Manage relevant suppliers to ensure regulatory and organisational compliance as well as efficiency and value for money in any service provision.
• Work collaboratively with the ER Specialist and HR Advisors ensuring a positive customer hand off where escalation of queries is required.

Knowledge and Skills:

• Strong knowledge and experience of HR Administrative processes within a shared service model.
• Proven experience in managing the successful implementation of HR Systems
• Experience of reviewing, redesigning, and implementing high volume transactional HR processes resulting in efficiencies and improvements.

People management experience

• Ability to manage stakeholders to deliver to project timelines.
• Strong organisation and coordination skills with a systematic approach
• Detail focussed with a pragmatic solution focussed approach to problem solving

To discuss the HR Shared Services Manager role in more depth please contact Rosie Jenkins at HR Heads by emailing your CV to Rosie.jenkins@hrheads.co.uk or call +44 (0) 7552 244 230

Enquiries are all handled confidentially.