Ecommerce Product Co-ordinator

About Us:

We are personal, creative and thoughtful children’s gifting experts. Our brand vision is to provide families with meaningful personalised gifts that celebrate tiny moments and big milestones throughout a little one’s 1st years and beyond…

About You:

As a core member of the E-Commerce & Trading team, you will be responsible for owning the product upload process as well as assisting with the day-to-day website operations to optimise the website; including banner changes, overseeing promotions and reporting on web performance. We’re looking for a real team player who will gather insight from all the product and merchandising teams and translate that into actionable tactics on-site.

This role would also be suitable for someone currently in an ecommerce/trading assistant role looking to progress and take on more ownership and responsibility.

Key Responsibilities:

• Own the product upload process, ensuring products are on-site for key trading periods in line with the launch calendar and are optimised
• Updating and Regularly reviewing the website, ensuring there are no issues with products, pricing, banners etc. Overall to drive user experience and user journey improvements
• Collaborate with the marketing and product teams to ensure Cart Price and Catalogue Price rules are set up correctly and tested in advance of launch, ensuring a smooth shopping experience with no gaps in customer expectations
• Work with the buying and merchandising teams to enhance the product journey for our customers
• Briefing the creative team on banners and other imagery required for the website
• Day-to-day merchandising of product category pages
• Assisting with the upload of blogs and other website content

Skills and Qualifications:

• Previous experience with Magento 2 (desirable, but full training will be provided)
• Strong ability within Excel using v-lookups and building CSV import sheets
• Experience working with e-commerce websites, ideally within the personalisation sector
• Understanding of website metrics and how to interpret data to make informed decisions
• Excellent communication skills, with the ability to build positive relationships at all levels of the business
• Highly organised and methodical approach to work with the ability to prioritise workload in a fast-paced environment
• An understanding of web technologies, including HTML, CSS, CMS platforms, and SEO best practices

Why Join Us?

• Competitive salary of £30,000 - £35,000pa (based on experience) matched with flexible working conditions
• Opportunity to work in a dynamic, fast-growing company
• Collaborative and innovative work environment
• Room for professional growth and development
• 25 days holiday + bank holidays
• Employee Assistant Programme
• 2 Volunteer days per year
• Birthday day off
• Summer Hours
• Early finish on payday Fridays
• Staff Discount
• Free on-site parking