Mindlance
Contract Documentation Specialist III
Job Location
Downey, IL, United States
Job Description
Pre-Intake Call Questionnaire
1. Position Title: Clinical Payment Specialist
2. Number of Positions Needed: One
3. Length of Contract: 12/31/2025 - Possible Extensions
4. Location/Site: US Based - Remote
5. Remote, 100% Onsite, or Hybrid Onsite Schedule: Remote
6. What are the top 3-5 skills, experience or education required for this position:
1. Excel Skills
2. Payments Background (Bonus - Reconciliations)
3. SAP Experience
4. Attention to Detail & Customer Service (Professionalism/Helpfulness)
5. Preferred Bilingual (Spanish/English)
Purpose
The Clinical Payment Specialist is responsible to manage clinical site payments from contract execution through reconciliation.
Job Responsibilities
• Manage appropriate prioritization of executed Clinical Study Agreements (CSAs) to enable efficient entry of contract terms and budgets into the appropriate finance system.
• Establish and maintain relationships with accountable country CSM, Contract Management Specialists & Assistants and affiliate financial staff. Provide direction for budget development, contract mapping and invoice processing questions in relation to the payment process.
• Manage the purchasing process within SAP at the affiliate level for clinical site contracts.
• Apply critical thinking skills to resolve any payment issues that arise by interacting with the sites, CSM staff and affiliate finance.
• Conduct final site payment reconciliation
• Identify risks and trends that may be noted during contract mapping, invoice creation, payment processing and reconciliation and develop a mitigation strategy to be shared to minimize errors across studies and countries.
• Develop best practices and make recommendations to leadership for process improvements.
• Responsible for ensuring all activities are executed in compliance with Client policies, procedures and SOP's
Qualifications
• Successfully completed secondary education. Completion of tertiary commercial or scientific education or equivalent highly preferred
• Experience as an assistant, ideally in the field of clinical studies, medicine or Pharma-industry and interest in economic and finance-related data strongly preferred.
• Some experience in budget and/or payment processes would be an advantage
• Excellent Microsoft Office skills, particularly Microsoft Excel
• Demonstrated customer services expertise including good written and verbal communication skills. Written and verbal fluency in English and preferable Spanish.
• Excellent planning and organizational skills and the ability to work effectively and efficiently in a dynamic, fast-paced environment.
• Able to work well within a team and autonomously
Key Stakeholders
• Clinical Site Management (CSM)
• Finance, including the Affiliate Finance and US Site Payments Team
• Purchasing including, Outsourcing and OUS Contract Management Group
• Clinical Development Organization (CDO)
• Legal
• Office of Ethics and Compliance (OEC)
• BTS Information Research
Location: Downey, IL, US
Posted Date: 11/25/2024
1. Position Title: Clinical Payment Specialist
2. Number of Positions Needed: One
3. Length of Contract: 12/31/2025 - Possible Extensions
4. Location/Site: US Based - Remote
5. Remote, 100% Onsite, or Hybrid Onsite Schedule: Remote
6. What are the top 3-5 skills, experience or education required for this position:
1. Excel Skills
2. Payments Background (Bonus - Reconciliations)
3. SAP Experience
4. Attention to Detail & Customer Service (Professionalism/Helpfulness)
5. Preferred Bilingual (Spanish/English)
Purpose
The Clinical Payment Specialist is responsible to manage clinical site payments from contract execution through reconciliation.
Job Responsibilities
• Manage appropriate prioritization of executed Clinical Study Agreements (CSAs) to enable efficient entry of contract terms and budgets into the appropriate finance system.
• Establish and maintain relationships with accountable country CSM, Contract Management Specialists & Assistants and affiliate financial staff. Provide direction for budget development, contract mapping and invoice processing questions in relation to the payment process.
• Manage the purchasing process within SAP at the affiliate level for clinical site contracts.
• Apply critical thinking skills to resolve any payment issues that arise by interacting with the sites, CSM staff and affiliate finance.
• Conduct final site payment reconciliation
• Identify risks and trends that may be noted during contract mapping, invoice creation, payment processing and reconciliation and develop a mitigation strategy to be shared to minimize errors across studies and countries.
• Develop best practices and make recommendations to leadership for process improvements.
• Responsible for ensuring all activities are executed in compliance with Client policies, procedures and SOP's
Qualifications
• Successfully completed secondary education. Completion of tertiary commercial or scientific education or equivalent highly preferred
• Experience as an assistant, ideally in the field of clinical studies, medicine or Pharma-industry and interest in economic and finance-related data strongly preferred.
• Some experience in budget and/or payment processes would be an advantage
• Excellent Microsoft Office skills, particularly Microsoft Excel
• Demonstrated customer services expertise including good written and verbal communication skills. Written and verbal fluency in English and preferable Spanish.
• Excellent planning and organizational skills and the ability to work effectively and efficiently in a dynamic, fast-paced environment.
• Able to work well within a team and autonomously
Key Stakeholders
• Clinical Site Management (CSM)
• Finance, including the Affiliate Finance and US Site Payments Team
• Purchasing including, Outsourcing and OUS Contract Management Group
• Clinical Development Organization (CDO)
• Legal
• Office of Ethics and Compliance (OEC)
• BTS Information Research
Location: Downey, IL, US
Posted Date: 11/25/2024
Contact Information
| Contact | Human Resources Mindlance |
|---|