Principal Product Manager Tech, OpsTech Solutions

Principal Product Manager Tech, OpsTech Solutions OpsTech Solutions organization, with an unparalleled scope, is part of Amazon’s WW Operations & Robotics team. We design, deploy, and support IT infrastructure, devices, and services across Amazon’s Global Fulfillment Centers, Transportation (Middle Mile, Last Mile & Logistics), and Specialty Customer Solutions (Amazon Fresh, Prime Now, Lockers, Pantry, Campus, and Prime Air). Our customers range from Amazon lockers to Amazon’s Air Hubs.
Ops Tech Infrastructure Product Management (OTIP) owns, defines, and operationalizes products and programs to deliver highly reliable IT infrastructure and world-class IT support, with the direct objective to scale our support efficiently, improve service delivery speed, and drive new innovations for customers. OTIP establishes, practices, and enforces Ops Tech Infrastructure’s product development life cycle. The team supports global operations customers (first, middle, last mile) and internal teams.
We are seeking a seasoned technical product manager to own the technical roadmap of Network Infrastructure products and services. In this role, you will partner with strong technical leaders to drive the long-term vision through development of vision documents, definition of business requirements, launch, and post-launch measurement. You will also serve as a key player with partner teams across the company, working to align interests and implement scalable solutions. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and the ability to work in a fast-paced environment.
The right candidate will possess a strong product management background in network infrastructure and will have demonstrated experience owning medium to large projects. You must be able to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or multiple priorities. This means you are not only able to develop and drive high-level strategic initiatives but can also roll up your sleeves, dig in, and get the job done. As a Principal PM-T, you will oversee the lifecycle of a suite of products with World Wide scope, make trade-offs, and balance the business needs versus technical constraints. In this role, you will need an ability to take large, complex projects and break them down into manageable pieces, then deliver them in a successful and timely manner. We seek a leader with maturity, high judgment, negotiation skills, and the ability to influence at all levels of the organization.
Key Job Responsibilities Manage our product management team and develop our people.
Set the overall product vision and direction for the Networking space.
Work with engineering teams to translate customer needs into workable technology solutions that scale operationally.
Interact with customers and internal stakeholders to formulate business strategies and shape product direction.
Define and prioritize features and requirements and see them through from ideation to sprint planning and delivery.
Perform customer interviews and surveys, and analyze metrics.
Synthesize external and internal data to drive clarity and alignment in your team through business writing such as narrative papers and PR-FAQs.
Minimum Qualifications Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent.
10+ years of technical product or program management experience.
Experience shaping business strategy for a major suite of software products.
Experience leading cross-organizational programs and setting and holding teams and individuals to timelines and deliverables without explicit authority.
Experience with end-to-end product delivery.
Experience delivering broadly adopted technology products/services in a high growth environment with conflicting priorities.
Exhibits excellent business judgment.
Ability to communicate clearly and compellingly and who understands how to drive a high level of focus and excellence with a strong and talented team.
An innovative thinker who also has a strong customer and quality focus.
Strong understanding of network infrastructure.
Conversant with internet technologies.
Has an entrepreneurial spirit.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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