Telefonica Tech
Senior Internal IT engineer
Job Location
Farringdon, United Kingdom
Job Description
Company Description
Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.
We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.
The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking.
Values: Open, Bold, Trusted
Trusted Partners:
Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
Fortinet: Elite VIP Program – one of only 2 in the UK
AWS: Advanced Solution & Managed Service Provider Program
Job Description
The Role: We’re now recruiting for a Senior Internal IT Engineer to join our busy team based in London. The main focus of this role is to ensure the continued operational resilience of key business applications, hardware solutions and virtual environments. The role can be varied and covers a wide range of technologies so the candidate must be able to adapt to changes in responsibilities and duties as appropriate.
Part of this role will also be to identify any potential issues and improvements to systems and to provide adequate solutions to the changing requirements of the business. There will be an expectation of involvement in project work being carried out on the wider business IT infrastructure and platforms.
Key Responsibilities:
Help to ensure continued performance and resilience in key IT platforms around the business.
Occasionally assist the helpdesk during busy periods to help maintain SLA's
Maintain user accounts in Active Directory, Office 365, Exchange.
Build, service and troubleshoot laptops, desktops and virtual servers where needed.
Assist with infrastructure planning and projects. This will include any networking, switching or wireless projects under way.
Ensure systems are kept up-to-date and maintained in line with best practice.
Co-ordination with 3rd party vendors to support systems.
To follow and aid in the development and deployment of ISO processes and software solutions in line with business strategy and the priority set by management.
Evaluate and implement appropriate technologies where appropriate.
Assist in the support of onsite meeting room equipment (Poly, Cisco, Surface Hub), WiFi and printing
Identify improvements and/or cost saving opportunities and look at new and developing technology that could be useful to the department and the business.Occasional out of hours work may be required as and when necessary
Qualifications
Skills & Experience:
A background in and experience of switching and networks, both configuration and troubleshooting. Experience with some of the following:
Windows 10/11
Active Directory administration
DNS, DHCP
Hardware/software builds
Azure administration and build experience.
Windows server experience
Printers
SharePoint
Office 365
OneDrive
Citrix
Exchange on prem
Intune/MDM
Mimecast
Veeam
Zerto
VMWare
HyperVBeneficial Skills / Experience:
ISO 27001
Microsoft or ITIL qualifications
Cisco Certifications - CCNA, CCNP
Fortigate firewall experience/knowledge
Netscaler experience/knowledge
AVD
Sentinel knowledge
Additional Information
We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch
Location: Farringdon, GB
Posted Date: 11/25/2024
Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.
We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.
The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking.
Values: Open, Bold, Trusted
Trusted Partners:
Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
Fortinet: Elite VIP Program – one of only 2 in the UK
AWS: Advanced Solution & Managed Service Provider Program
Job Description
The Role: We’re now recruiting for a Senior Internal IT Engineer to join our busy team based in London. The main focus of this role is to ensure the continued operational resilience of key business applications, hardware solutions and virtual environments. The role can be varied and covers a wide range of technologies so the candidate must be able to adapt to changes in responsibilities and duties as appropriate.
Part of this role will also be to identify any potential issues and improvements to systems and to provide adequate solutions to the changing requirements of the business. There will be an expectation of involvement in project work being carried out on the wider business IT infrastructure and platforms.
Key Responsibilities:
Help to ensure continued performance and resilience in key IT platforms around the business.
Occasionally assist the helpdesk during busy periods to help maintain SLA's
Maintain user accounts in Active Directory, Office 365, Exchange.
Build, service and troubleshoot laptops, desktops and virtual servers where needed.
Assist with infrastructure planning and projects. This will include any networking, switching or wireless projects under way.
Ensure systems are kept up-to-date and maintained in line with best practice.
Co-ordination with 3rd party vendors to support systems.
To follow and aid in the development and deployment of ISO processes and software solutions in line with business strategy and the priority set by management.
Evaluate and implement appropriate technologies where appropriate.
Assist in the support of onsite meeting room equipment (Poly, Cisco, Surface Hub), WiFi and printing
Identify improvements and/or cost saving opportunities and look at new and developing technology that could be useful to the department and the business.Occasional out of hours work may be required as and when necessary
Qualifications
Skills & Experience:
A background in and experience of switching and networks, both configuration and troubleshooting. Experience with some of the following:
Windows 10/11
Active Directory administration
DNS, DHCP
Hardware/software builds
Azure administration and build experience.
Windows server experience
Printers
SharePoint
Office 365
OneDrive
Citrix
Exchange on prem
Intune/MDM
Mimecast
Veeam
Zerto
VMWare
HyperVBeneficial Skills / Experience:
ISO 27001
Microsoft or ITIL qualifications
Cisco Certifications - CCNA, CCNP
Fortigate firewall experience/knowledge
Netscaler experience/knowledge
AVD
Sentinel knowledge
Additional Information
We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch
Location: Farringdon, GB
Posted Date: 11/25/2024
Contact Information
| Contact | Human Resources Telefonica Tech |
|---|