Risk and Governance Inspector

Risk and Governance Inspector

Permanent

Full Time

£43,000 - £50,000 (dependant on experience) + excellent benefits

National Role - requires some travel across the UK and occasional overnight stays

About Us

At Bupa, we champion diversity and understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself, driven by the shared purpose of helping people live longer, healthier, happier lives and making a better world.

Role Overview

As a Risk and Governance Inspector, you will lead and manage the external regulatory process for BCS across key care regulators such as CQC, CI, CCGs, LAs, Healthwatch, and Food Safety. You will also validate internal governance processes, providing relevant and timely management information and analysis related to quality, risk, and regulation, with actionable recommendations for operational managers.

Key Responsibilities

• Regulatory Leadership: Act as a subject matter expert in external regulatory frameworks (CQC/CI/CSSIW), supporting and advising on regulatory submissions, challenges, and queries.
• Inspection and Reporting: Inspect allocated homes and domiciliary care services, generating detailed reports within 5 working days, identifying areas for improvement.
• Stakeholder Communication: Provide effective communication and guidance to all stakeholders, supporting their roles in risk and governance management.
• Continuous Improvement: Collaborate with internal and external stakeholders to update and simplify compliance policies and procedures.
• Quality and Risk Management: Work with the Senior Operational Team and Senior Risk and Governance team to support and assess services with quality issues, providing timely reports with clear actions.
• Regulatory Trends Analysis: Review inspection report trends and make recommendations for improvement, proactively identifying opportunities to enhance compliance.
• Incident Investigation: Conduct root cause analysis investigations into critical incidents and regulatory concerns.

What You’ll Bring

• Experience: Inspection experience is desirable.
• Operational Focus: Understanding of customer needs in the care home sector.
• Regulatory Knowledge: Up-to-date knowledge of the UK care regulatory environment and key external stakeholders.
• Change Leadership: Effective planning, stakeholder management, communication, and implementation skills.
• Communication Skills: Competent verbal and written communicator.
• Analytical Skills: Ability to present data effectively to support business decision-making.
• Pressure Management: Ability to work under pressure and meet demanding timescales.

Benefits

• Job Satisfaction: Make a difference to our residents and their families every day.
• Pension: Match contribution up to 6% employee and 12% employer.
• Insurance: Life assurance and individual private medical insurance.
• Leave: 33 days annual leave (inclusive of statutory bank holidays).
• Development: Comprehensive induction, ongoing training, and career development support.
• Wellbeing: Discounted gym membership, free flu vaccine, and discounts on Bupa dental care.

About Bupa

As a leading healthcare group, we operate care homes, retirement villages, health centres, dental centres, and hospitals worldwide, providing insurance to over 16 million people. Our purpose is simple – helping people live longer, healthier, happier lives and making a better world. Join us and help achieve this vision.

To learn more about our care home teams, find us on Facebook and Twitter by searching for Bupa UK Careers. Here, you’ll be welcomed into an inclusive environment where everyone is driven by the same purpose.