Financial Services Administrator – Employee Benefits

Financial Services Administrator – Employee Benefits

Salary up to £25,000

Leicester - Hybrid

The role

Join a leading insurance specialist, industry-recognised for being people-first.

This role is a 12-month fixed-term contract, with the potential to transition into a permanent position.

Our client is looking for a strong administrator to work within their employee benefits broking team, with a keen interest in learning, offering a chance to forge a career path within the growing insurance group.

Overview

As an Employee Benefits Administrator within the Employee Benefits Team, you will play a vital role in providing essential administrative support. Your responsibilities will focus on assisting with the management of client accounts, supporting sales activities, and ensuring the efficient operation of our employee benefits services. Your attention to detail and organisational skills will be key in maintaining high levels of customer satisfaction and contributing significantly to the department's overall achievements.

Experience

• Administration Experience: Professional with robust administration experience preferably within a professional services environment, driven by a passion for learning and growth.
• Employee Benefits Expertise: An understanding of the employee benefits market, including private medical insurance, group risk, and business protection would be an advantage.
• Insurance Market Knowledge: Familiarity with current insurance market practices, key providers, and their products in the main areas of employee benefits would be an advantage.
• Compliance Standards: Understanding of key compliance principles and standards required by the company and the FCA would be an advantage.
• System Proficiency: Proficiency in using company systems and procedures for maintaining client records (e.g., EPIC, MS Office, insurer online quotation systems, insurer broker portals, credit control, and accounts functions).

Skills & Attributes

• Communication Skills: Strong written and verbal communication skills suitable for interacting with clients, insurers, producers, team members, and third parties.
• Organisational Skills: Ability to work within defined procedures, plan and organise work demands in a self-disciplined manner, and show flexibility to meet the broader needs of the team and business.
• Initiative: Proactive in using initiative to contribute fully to the employee benefits department.
• Attention to Detail: Keen attention to detail, accuracy in work, and strong organisational and communication skills for dealing with clients, the employee benefits team, and the broader business.
• Pressure Handling: Ability to work under pressure and demonstrate initiative in supporting others.