Butlin's
Accommodation Efficiency Director (Hiring Immediately)
Job Location
Felpham, United Kingdom
Job Description
### Description
**About the Role**
We’re looking for a passionate leader to join us at our Bognor Regis Resort as
a Productivity Manager as part of our Accommodation & Guest Services
department.
As a Productivity Manager, will be involved in the whole accommodation
planning journey ranging from analysing guest volumes and ensuring we have the
right people in the right place at the right time to manage volumes and give
our guests an amazing experience, overseeing the guest unit allocation process
in its entirety.
You will also lead stock management for the department and support in the
effective delivery and measurement of Clean & Fault Free program (CAFF). You
will also liaise very closely with the wider Guest Services & Accommodation
Team to manage any issues proactively that arise to ensure we can try and
improve the experience for the guest.
Ensure delivery of Right People Right Place Right Time project, cover sickness
and absence reporting, deliver department rosters based on yield forecast at
least 3 weeks in advance, work to achieve of our occupancy KPIs and ensure
‘off sale’ units are minimised In line with commercial goal and responsible
for delivery or all unit allocations.
You should have a real passion for leading by example and inspiring others to
deliver experiences that truly delight our guests. You should be an advocate
for your team’s fulfilment at work, ensuring that you are having regular 121s
and PDP discussions to support their development and career with Butlin’s.
As with all roles at Butlin’s, no day will be the same and you will need to
enjoy thinking on your feet, getting stuck in, and ensuring that our guest
experience is always your number one priority.
### About You
We are looking for an individual with prior experience in a similar role where
you are providing operation data and insight to inform business decisions. You
should have excellent excel and data skills, experience in stock and inventory
management and in managing rotas based on demand forecasts.
_
_You should be passionate about leading and developing a team and supporting
people through regular 121s and coaching, along with excellent communication
skills and the ability to adapt communication styles for the right situation.
Working at Butlins means being able to manage multiple priorities and adapt
quickly to changing requirements and have the ability to effectively lead,
coach and motivate team, even in times of high demand.
Delivering an amazing experience to our guests is the most important part of
this role so you should be passionate about every interaction and should seek
opportunities to improve this wherever possible.
### About Butlins
At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload!
For over 80 years we’ve been delighting hundreds of thousands of guests each
year, whether on a non-stop action family break or our epic Adult only Big
Weekenders.
Ask any of our team, past and present, and one of the best things they’ll say
about working at Butlin’s is our culture! We’re all about providing our guests
with an Altogether More Entertaining and Fun Break, brought to life through
our three mighty values.
So, if you want a role where you Create Smiles, where you aren’t afraid to Get
Stuck In and where the team genuinely Cares For Each Other – this could be the
perfect fit for you.
There has never been a more exciting time to join Butlin’s!
Location: Felpham, GB
Posted Date: 11/23/2024
**About the Role**
We’re looking for a passionate leader to join us at our Bognor Regis Resort as
a Productivity Manager as part of our Accommodation & Guest Services
department.
As a Productivity Manager, will be involved in the whole accommodation
planning journey ranging from analysing guest volumes and ensuring we have the
right people in the right place at the right time to manage volumes and give
our guests an amazing experience, overseeing the guest unit allocation process
in its entirety.
You will also lead stock management for the department and support in the
effective delivery and measurement of Clean & Fault Free program (CAFF). You
will also liaise very closely with the wider Guest Services & Accommodation
Team to manage any issues proactively that arise to ensure we can try and
improve the experience for the guest.
Ensure delivery of Right People Right Place Right Time project, cover sickness
and absence reporting, deliver department rosters based on yield forecast at
least 3 weeks in advance, work to achieve of our occupancy KPIs and ensure
‘off sale’ units are minimised In line with commercial goal and responsible
for delivery or all unit allocations.
You should have a real passion for leading by example and inspiring others to
deliver experiences that truly delight our guests. You should be an advocate
for your team’s fulfilment at work, ensuring that you are having regular 121s
and PDP discussions to support their development and career with Butlin’s.
As with all roles at Butlin’s, no day will be the same and you will need to
enjoy thinking on your feet, getting stuck in, and ensuring that our guest
experience is always your number one priority.
### About You
We are looking for an individual with prior experience in a similar role where
you are providing operation data and insight to inform business decisions. You
should have excellent excel and data skills, experience in stock and inventory
management and in managing rotas based on demand forecasts.
_
_You should be passionate about leading and developing a team and supporting
people through regular 121s and coaching, along with excellent communication
skills and the ability to adapt communication styles for the right situation.
Working at Butlins means being able to manage multiple priorities and adapt
quickly to changing requirements and have the ability to effectively lead,
coach and motivate team, even in times of high demand.
Delivering an amazing experience to our guests is the most important part of
this role so you should be passionate about every interaction and should seek
opportunities to improve this wherever possible.
### About Butlins
At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload!
For over 80 years we’ve been delighting hundreds of thousands of guests each
year, whether on a non-stop action family break or our epic Adult only Big
Weekenders.
Ask any of our team, past and present, and one of the best things they’ll say
about working at Butlin’s is our culture! We’re all about providing our guests
with an Altogether More Entertaining and Fun Break, brought to life through
our three mighty values.
So, if you want a role where you Create Smiles, where you aren’t afraid to Get
Stuck In and where the team genuinely Cares For Each Other – this could be the
perfect fit for you.
There has never been a more exciting time to join Butlin’s!
Location: Felpham, GB
Posted Date: 11/23/2024
Contact Information
Contact | Human Resources Butlin's |
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