Supervisors Required - Newbury Racecourse

£16 p/hr

Would you like to work amongst the action at Newbury Racecourse? You could be a part of the exciting and enthusiastic team of individuals that are the driving force behind delivering exceptional horse racing events.

Working in one of these customer-facing roles, you will be involved in the delivery and sales of our delicious range of food and drink to our racecourse guests, balancing efficiency with product knowledge and ensuring customers are greeted with a smile.

You will be working effectively alongside chefs, managers, and other employees of Newbury Racecourse to ensure a smooth delivery of service, to our guests.

We have some important racing throughout the year to choose from, along with Corporate Events. Please see below for the 2024/2025 Newbury race season.

November 2024

29th, 30th November

December 2024

18th, 28th December

January 2025

9th, 15th January

February 2025

8th, 28th February

March 2025

1st, 21st-22nd March

April 2025

11th-12th April

May 2025

16th - 17th May

June 2025

12th, 26th June

July 2025

3rd, 10th, 18th-19th July, 24th

August 2025

5th, 15th-16th, 28th

September 2025

19th-20th

October 2025

24th-25th

November 2025

6th, 28th-29th

December 2025

17th, 29th

Working Hours

In this flexible and active role, you can pick and choose your shifts as you please. And you can even choose WHERE to work, with the opportunity open for you to work at any one of our 5,000+ venues across the UK.

Role responsibilities

Daily tasks may include:

- Providing a brilliant service for our guests

- Swiftly resolving customer service complaints

- Ensuring smooth communication between team members

- Overseeing the floor, mitigating any issues smoothly

- Motivating staff members & communicating with management

- Cash-handling & administering refunds correctly

Requirements

- Previous supervisor experience preferred.

- The ability to remain calm during high-volume periods

- Enthusiastic & energetic

- Excellent communication skills

- High empathy and understanding of others

- Excellent organisation skills

- Over 18s only

Why should you work with us?

- Great opportunity to work in a friendly and fast-paced environment

- Competitive pay, paid weekly

- Be part of a great, supportive team

- Gain some great transferable skills and work experience

- Receive full training in Health & Safety, Hygiene and Manual Handling that are recognised industry-wide.

- Access to Health & Wellbeing Support Programmes, including our Employee Assistance Programme.

Apply online now via our short application form (only takes 1 minute!). We will be in touch shortly and if successful, you could be working in one of our venues within a few days.