Senior Facilities Manager

Job Title: Senior Facilities Manager
Salary: Up to £70,000 (depending on experience)
Location: Central London

A well-established property and real estate company are looking for a Senior Facilities Manager to join their team to work across a high-end, mixed-used development in the heart of London.

As the Senior FM you will be responsible for ensuring the buildings and services are compliant, safe and suitable for purpose, as well as acting as the brand ambassador, ensuring reputation is upheld by delivering excellent customer service, optimising efficiencies and value for money. Together creating a destination where people want to live, work and dwell.

Key responsibilities

• To ensure the estate is maintained and managed to a high standard and in line with current day regulations and legislation.
• Ensure that contracted services are in place across the estate buildings and monitor contractor performance against agreed standards.
• Work closely with Property and Asset Managers to ensure service charges budgets are presented in a timely manner.
• Deliver any projects and maintenance set within the building service charges in a timely and professional manner.
• Review all sub-contractor quotations
• Identify any estate improvements and work with the Building Surveyor and Property or Asset Manager.
• Ensure all estate statutory compliance is up to date
• Produce and deliver monthly reports on FM performance.
• Review and first approve / query invoices associated to building service charges.
• Carry out snap audits of building compliance documentation to ensure buildings are up to date with statutory compliance and maintenance.
• Establish a regular inspection programme for each building in accordance with site insurance and regulatory requirements. To include vacant units if applicable.

Knowledge & experience

• A minimum of five years' experience managing an Estate
• The IWFM or an equivalent RICS Accreditation is required and a NEBOSH or NVQ Level 6/7 equivalent qualification is desirable.
• Strong understanding and experience in managing FM projects

• An organised, professional and customer centric approach, with an eye for detail and accuracy. Able to work within a busy environment, servicing multiple customers.