Head of Adjudications

About the role

This is an exciting and unique opportunity to join as a senior leader of the Adjudication Operations Leadership Team in Professional Regulation. Adjudication Operations is responsible for the administration of our fitness to practise hearings and meetings. This includes arranging the event, managing it when it’s happening and informing people of the outcome. It’s at these events that panels of the Fitness to Practise Committee, Investigating Committee and Registration Appeals make decisions.

As the senior leader you will have a strong personal commitment to people engagement, inspiring and empowering the adjudication teams to deliver a professional, quality service that celebrates success.

The work we do is important and has significant impact on people’s lives. In this role, you will be accountable for the timely listing, and allocation of resources to fitness to practice events to support the delivery plan and improved timeliness targets. In everything you do, you will demonstrate our values of fairness, kindness, ambition, and collaboration.

About You:

• An inspirational and resourceful senior operational leader, with a proven track record of leading operational teams and managing a quality service with demonstrable outcomes.
• Ability to provide inclusive leadership whilst holding overall responsibility for a diverse range of activities and staff across the NMC.
• Ability to monitor and manage a range of high value contracts, ensuring high levels of service provision alongside tightly controlled operational costs.
• Experience of developing, agreeing, and delivering on key performance indicators, ensuring that a principle of right people, right place and right time is used to ensure high quality outcomes.
• Evidence of resource, business and budget planning processes within your portfolio to enable teams to meet business requirements in line with agreed budget.