Customer Service Administrator

Customer Service Administrator

Office working 37 per week in Ledbury. 8:30 - 17:00 (Mon - Thurs) 8:30 - 16:30 (Friday)

Temporary contract until the end of January

Pay rate: £12.20 per hour with weekly pay

Immediate Start if successful at interview.

We are looking for a Customer Service Administrator who is available immediately to join our well-established client in Ledbury on a temp basis with the potential to become permanent. This role involves providing administration to the Customer Service Team, and processing orders.

Candidate will need to drive due to the location of the offices.

Customer Service Administrator - Duties & Responsibilities:

• Working as part of a team, logging all customer contact, and tracking of enquiries.
• Making/Receiving calls to customers, dealing with queries.
• Dealing with accompanying paperwork.
• Liaising with internal departments for product availability.
• Managing main email inboxes.
• Monitoring online customer portals.
• Maintaining and updating all relevant records.

Customer Service Administrator - Skills & Requirements:

• Previous order processing experience is advantageous.
• Exceptional communication and organisational skills.
• Microsoft Office experience, particularly Outlook and Excel.
• A confidence and willingness to learn.
• Experience in dealing with customers.
• Excellent IT and analytical skills.

If you are available immediately and are happy to start on a temporary contract, apply today!

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