WWF-UK

Head of Supporter Acquisition and E-Commerce

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Job Location

Woking, United Kingdom

Job Description

This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.

This is a FTC for 12 months.

At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via [email protected]

About the role

We’re looking to recruit a Head of Supporter Acquisition and E-commerce to join our Supporter Income & Engagement team to help significantly grow our income by launching exciting new fundraising products and enhancing the performance of our existing products. Managing a committed team, you will play a pivotal role in encouraging the use of cutting-edge digital technologies, innovative media planning and ground-breaking creative execution to grow our supporter base and increase income. Specifically, you will lead donor acquisition activity, prize-led fundraising, retail, and licensing activities and the development of donor acquisition online properties. We will look to you to create and deliver annual acquisition strategies, set and review annual objectives as well as lead and develop our approach to digital fundraising. Important will be the ability to actively seek and develop new ideas and relationships. You will ensure all activities and campaigns comply with relevant fundraising regulations too. You will also encourage a supporter focused approach amongst the team to make sure that supporter’s interests are at the heart of all activities.

We’re looking for someone with:
  • Substantial experience of senior management and leading and motivating teams to deliver annual plans.
  • Strong understanding of fundraising. digital marketing and regulatory compliance.
  • Extensive direct marketing experience in planning & managing large scale campaigns.
  • Knowledge and experience of developing of developing digital and offline programs to recruit and engage new supporters.
  • Experience of using data and insights to inform strategic planning.
  • Extensive experience in managing large budgets and detailed reforecasting.
  • Significant experience of managing external suppliers.
  • Excellent people management, communication and negotiation skills.


Benefits, rewards & location

The salary for this role is £64,000. We also offer a full benefits and rewards package including:
  • Annual leave starting at 26 days a year, rising one day each year to a maximum of 30 days plus bank holidays
  • Flexible working options
  • 5% employer contribution to pension, increased to 10% with employee contribution.
  • Training and development opportunities
  • Regular wellbeing initiatives.


This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with hundreds of projects around the world and millions of supporters.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win.

We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive.

We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.

How to apply and the recruitment process

Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.

Location: Woking, GB

Posted Date: 11/21/2024
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Contact Information

Contact Human Resources
WWF-UK

Posted

November 21, 2024
UID: 4939089616

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