Delivery Manager

Position Description : Our client is looking to hire a position of Delivery Manager with expert knowledge of project management and technical specialty who could handle large account(s). The key deliverables are: - Manage highly complex assignments that involve high degree of risk and that impact the performance of the account/business unit. - Ensure profitability of the given account(s). - Responsible for account mining - to spot and create opportunities for Ivy to further leverage out product offerings building more revenue from the account. - Single point of contact for the client. - Managing deliveries to ensure excellent client experience. - Scope Management - Manage scope and ensure any changes to scope are captured and- converted to billable CRs as appropriate. - Partnering with the client to help them fully leverage Ivy's product for driving maximum business value. - Ensure industry best practices and Ivy best practices are implemented in the account(s). - Enabling partnerships to integrate solutions with other Ivy products, third-party solutions, or third-party service providers. Profile expectations : - Strategic thinker and problem solver with the 'fire-in-the belly' to find solutions to complex problems. Strong initiative and follow-thru. - 12 years of experience and ability to manage complex projects executed across multiple shores and multiple technologies. Experience working with or for Fortune 100 multi-nationals a plus. - Ability to collaborate internally, with third party partners, and customers to deliver the desired solutions to our clients. - Ability to understand the client's needs and translate those needs into actionable items that can then be executed on a timely basis Business acumen. - Excellent communication skills. Able to engage with all levels of client management. - Ability to lead and mentor large team(s). - Knowledge of the industry project Other Expectations : - Should have experience in customer management. - Worked on Southeast Asia markets. - Experience in managing PM's. - Worked on Agile methodology. - Understands Program management and good to have certification in program management. - Development background - preferably .net. - Good to have a product or SAAS background. (ref:hirist.tech)

Location: chennai, IN

Posted Date: 11/21/2024