Product Manager - ESA

Company description:

At dormakaba we are a globally successful company, with a family business culture employing more than 15,000 employees worldwide.

We are one of the top 3 companies in our industry and globally leading in smart and secure access solutions. As a trusted partner, we stand for innovation, top performance and a fulfilling workplace and are one of the top 3 companies in our industry and globally leading in smart and secure access solutions.

In the UK, we offer and training opportunities, as well career progression and support over 550 employees in the field as well as within our 14 different office locations.

Job description:

Are you passionate about the Entrance Systems Automation (ESA) market, with a deep understanding of industry standards and regulations? Do you thrive in a role that combines market intelligence, customer insights, and technical expertise? If so, we have an exciting opportunity for you!

Location:
This role is primarily home-based, but we are looking for someone ideally located within the West Midlands. You will need to have regular access to our new Customer Experience Centre and technical training team at our new West Midlands site. Easy access to the M5 and southern M6 corridor would be highly advantageous.

A job that matters: Your Responsibilities

• Become the expert on market trends, customer needs, and competitor activities in the ESA market, with a focus on swing, sliding and revolving door solutions. Gather insights on product performance, revenue contribution, and growth opportunities.
• Be the Voice of the Customer (VOC) - spend time in the field, understanding customer demands and market barriers. Translate these insights into actionable recommendations for product development and portfolio management.
• Collaborate with Sales and Supply Chain teams to define route-to-market (RTM) priorities, optimize pricing strategies, and identify growth opportunities within the ESA product range. Contribute to the annual sales strategy and ensure accurate demand forecasting.
• Oversee the lifecycle of Automatic products, from UK market influence over development, through launch planning, duration live and end-of-life phase-out. Be an effective conduit of information between business leads in the UKI market, group product managers and factory managers, escalating issues of disruption where necessary. Youll coordinate factory production control audits working with our plants, group PMs and PQS colleagues.
• Become the authority on technical governance for the ESA portfolio, keeping up to date with relevant standards, testing and certification requirements both for compliance and commercial viability ensure product documentation is complete and up to date and opportunities to remove customer friction are acted on. This will require working in very close proximity to the ESA Technical Training team, and building strong relationships with relevant industry bodies.
• Take ownership of product master data, working with Supply Chain, Operational Excellence, Procurement and Finance, to ensure material master data is accurate, clean and in a useable format for accurate processing and reporting. Manage the price list.
• Facilitate effective product positioning and go-to-market activities, by working with Marketing to define product benefits, by segment, and inform assets/tools for use in the field. Prepare the sales organization through appropriate training ahead of product launch and identify requirements for ongoing product training support, for the sales team and customers. Track and analyze product performance to gain actionable insight.

Experience that matters: Your Skills

• 5+ years of experience in Product Management, Marketing, or Sales, preferably within the Automatics or security industry.
• Strong understanding of industry standards, regulations, and compliance related to entrance system automation.
• Proven track record in gathering and utilizing data to drive commercial decisions.
• Excellent communication skills with the ability to influence stakeholders and build strong relationships.
• Capable of delivering engaging training sessions with a confident presence.
• Attention to detail and the ability to manage complex product portfolios.
• Technical aptitude demonstrated through relevant qualifications or experience is a plus.

A workplace that matters: Our Offering

At dormakaba we are a globally successful company, with a family business culture employing more than 15,000 employees worldwide. In the UK, we offer many development and training opportunities, supporting over 500 employees in the field as well as within our various office locations.

We care for our employees and so as well as an attractive salary offering, we also provide the following benefits:

• Annual bonus entitlement
• 25 Days Annual Leave + Bank Holidays
• Holiday Purchase Scheme
• SMART Pension Scheme (Enhanced Company Contributions)
• Upon reaching qualifying period, enhanced maternity and paternity offer to eligible employees
• Life Assurance
• Healthcare Support, including an Employee Support and Assistance Programme
• Health & Welling App incl. Digital GP Service
• Access to LinkedIn Learning
• Employee Discounts Available

At dormakaba we believe in the success of diverse teams and in providing equal opportunities for our employees. We value the uniqueness of each of our colleagues and strive to create a culture where everyone can be their authentic selves.

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