Property Manager

Job DescriptionJob Description

PLEASE READ THE ENTIRE JOB DESCRIPTION AND FOLLOW THE INSTRUCTIONS AT THE END.

Why go to a 9-5 when you can work with people and have a flexible schedule?

We Are:

A corporate housing provider of furnished housing for mid term rentals to companies, traveling medical professionals, business men and women, individuals and families on a mid-term basis.

We Are Looking For:

Someone who is energetic with a positive attitude. You should have strong customer service skills, a real estate background, tech savy, detail oriented and love going the extra mile.

You’ll Enjoy:

A different routine everyday and working with people.

You Must Be:

Good with people, tech savvy, customer centric and detail oriented. There will also be occasional nights and weekends.

Your Next Steps Are:

Read the following job description to start the application process.

Job Description - Property Manager

Responsible for the day-to-day operations of NPS and the overall management of assigned units including the guest’s experience, administration, quality control and property owner management.

Administration - to ensure inbound requests and inquiries are handled appropriately and all paperwork is in compliance.

• Negotiate, prepare and enforce leases
• Complete all required paperwork for new guests
• Ensure compliance with relevant laws and regulations
• Enforce terms of rental agreements
• Enforce occupancy policies and procedures
• Answer the phone, respond to emails and texts
• Handle requests and inquiries in a timely and efficient manner
• Prepare and distribute monthly statements if applicable
• Ensure timely rent payments and collections
• Coordinate default proceedings
• Monitor and complete maintenance and repairs efficiently and cost-effectively
• Ensure security of premises and maintain security devices
• Organize incoming and outgoing inspections and prepare inspection reports
• Implement preventative maintenance program

Guest Experience - to ensure all guests enjoy their unit, their stay and their interaction with the company and those associated with the company.

• Conduct orientation for new guests to the people, property and NPS system
• Arranging for key exchange or contactless move in
• Assist in making guest move in as smooth as possible
• Investigate and resolve guest complaints and concerns in a timely and efficient manner
• Maintain timely communications with guests
• Touring properties with potential guests when requested
• Delivering a 5 star experience each and every time
• Ensure any requested items are in place pre arrival
• Surprise and delight with small unexpected touches and complimentary services

Quality Control - to ensure that each unit is guest ready by passing the NPS Cleaning Checklist.

• Coordinating the unit turn
• Hiring cleaners and other specialized vendors
• Shopping for items that need replacement
• Decorating
• Assembling furniture and hanging pictures
• Restock cleaning supplies
• Finishing touches for the unit
• Ensure all furnishings are clean, free of stains and in good working order
• Coordinating property moves from one location to another
• Setting up utilities and internet
• Opening and/or closing properties as necessary

Property Owner Management - to ensure owner relationships and their properties both receive 5 star service.

• Develop and maintain strong relationships with property owners, ensuring open communication
• Create and execute marketing strategies to attract and retain tenants for owners' properties
• Provide regular updates on the condition of their properties, including financial performance, guest feedback, and any needed maintenance or improvements
• Ensure all property management agreements are up to date and properly executed
• Coordinate and oversee maintenance and repairs for owner properties
• Provide detailed monthly and quarterly financial and performance reports to property owners

Key Skills and Competencies

• Communication
• Technology
• Customer service
• Organization
• Attention to detail

If this sounds like you, please go to https://docs.google.com/forms/d/e/1FAIpQLSdrfn66f_UmpNvSofiExBEeTCnnpF8smC_zy2MT63WBxHKytg/viewform to start your application.

Company DescriptionWe are a corporate housing provider of furnished housing for mid term rentals to companies, traveling medical professionals, business men and women, individuals and families.Company DescriptionWe are a corporate housing provider of furnished housing for mid term rentals to companies, traveling medical professionals, business men and women, individuals and families.

Location: Cary, NC, US

Posted Date: 11/16/2024