Billing Clerk - Fixed Term Contract

dnata catering UK is one of the leading providers of inflight services to the world’s airline customers. We offer a comprehensive range of Inflight Catering, Onboard Retail and Logistics services across all the UK’s major and regional airports. Our continual pursuit of innovation and excellence has secured the business of more than 80 of the industry’s biggest operators.

We are looking to recruit a Billing Clerk on an 8-month fixed term contract to join our Finance team in Manchester!

What’s the purpose of role:

The Billing clerk has the responsibility to raise invoices for customers which are assigned to them, in accordance with agreed billing periods and time frame, ensuring the information within the invoice is accurate, to enable payments to be made on time. The Billing clerk is also responsible for any queries the customer may have with the invoices and communicate these to internal stakeholders, following up with a credit note if necessary, ensuring the credit authorisation process is completed in accordance with the devolved authority matrix; ensuring all sales invoices are coded and input correctly to SAP, according to general ledger codes and cost centres.

Who you’ll deal with:

Internal: Central Finance team, regional catering stations, Finance Business Partners, Commercial team, Account managers, Cbase team (Master-data), Managed Services, Operations teams, Credit Control, Accounts Payable

External: Customers

What you’ll be doing:

• Carry out pre invoice checks
• To process billing information for dnata Catering units and all credit and non-credit customers
• To input and maintain data onto various databases internal (Cbase, SAP, WMS) and external (Airvision, IFX4)
• Raise invoices and submit to customers
• Revenue query resolutions (internal and external)
• Maintain customer records in accordance with current process.
• Ensuring prices on invoices are valid and in line with current Master price lists
• Follow-up with catering units to make sure flights and closed in a timely manner
• Liaise with Cbase master data team to make sure all account codes and ratios are updated and current.
• Validate information in Cbase in relation to billing and escalate to stakeholders.
• Making sure all internal GL transfers are completed between profit centres.
• Raise WMS sales orders to customer for 3rd party recharges
• Raise SAP invoices to customer for 3rd party recharges
• Close WMS on weekly basis and run Nominal movement extract (NL) and Sales extract (SL)
• Process WMS interface files into SAP (NL and SL)
• When required raise credit notes and complete authorisation process
• Liaise with Business Partners to assist them in the provisioning credits/discount or extra cost (month end deadline)
• Obtaining customer external purchase orders
• Running periodic data reports from internal/external databases for customers and various stakeholders
• Liaise with Accounts Payable for periodic recharges
• Collecting/sorting paperwork (delivery notes, security declarations and airline own paperwork)

This list is not exhaustive, accountabilities may vary dependant on locality or role complexity and may include any other duties considered reasonable by the line manager.

What you’ll have:

• Possesses high levels of resilience and able to work within a fast paced and exciting environment
• Proactive self-starter and able to work on own and as part of a team
• Excellent Interpersonal Skills
• Strong analytical and problem-solving abilities
• Excellent communication and organisational skills
• Good Time Management
• Attention to accuracy and detail
• Persistence is progress chasing and follow up
• Attention to accuracy and detail
• Good written and verbal communication skills
• Ability to work under pressure and to deadlines
• Excellent IT skills -MS Office, Word, Excel, PowerPoint, e-mail, Internet, Outlook