Solutions Analyst

Dematic Software is a software development group within the global organisation of Dematic.

Dematic designs, builds, and supports intelligent automated and non-automated solutions empowering and sustaining the future of commerce for its customers in manufacturing, warehousing, and distribution. With research and development engineering centres, manufacturing facilities, and service centres located in more than 35 countries, the Dematic global network of over 11,000 employees has helped achieve approximately 8,000 worldwide customer installations for many of the world’s leading brands. Headquartered in Atlanta, Dematic is a member of KION Group, one of the world’s leading suppliers of industrial trucks and supply chain solutions.

Job Description

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities
• Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

This is what you will do in this role:

• Work as part of the Solution Analysis team to deliver software functional specifications that, where possible, align with defined standards.
• Work with the customer (post-contract) to understand and analyse their business processes and, where possible, align them to our standards.
• Plan and execute customer SFS workshops
• Work with the engineering Domain Authorities and project software execution team to ensure the Software Functional Specification defines what we will deliver
• Develop project-specific software functional specifications and associated software requirements
• Work with the rest of the Solution Analysis team to update and maintain solution software specifications
• Foster a collaborative environment for software solutions from sales to engineering
• Assist in driving standardisation and software re-usability directives

What we are looking for:

• Essential - experience of WMS, WES or WCS with detailed knowledge of the functionality
• Customer experience - understanding what the customer needs
• An ability to collaborate with both internal and external stakeholders
• Excellent presentation skills
• Ability to produce concise documentation to meet requirements
• Experience in critiquing software/operational process, and design
• Aptitude in producing operational design and process documentation
• Proven ability to work as part of a high-performing team