Royal Service Supervisor (PBX/Phones)

Overview

We are seeking a skilled Phone Operator to join our team. The ideal candidate should have excellent communication skills and be proficient in handling phone systems and clerical tasks.

Responsibilities

- Answer and manage incoming calls in a professional manner

- Provide information and transfer calls to the appropriate departments

- Take messages accurately and relay them to the intended recipients

- Perform data entry tasks as needed

- Maintain a tidy and organized front desk area

- Utilize phone etiquette when interacting with callers

- Assist with dispatching duties as required

Skills

- Strong communication skills

- Proficiency in using phone systems

- Knowledge of clerical procedures

- Ability to handle multiple phone lines efficiently

- Excellent phone etiquette

- Data entry skills

- Multilingual abilities are a plus

- Bilingual proficiency is advantageous