Project People
IT Data Performance Manager - IT Operations - Telco
Job Location
Englefield, United Kingdom
Job Description
IT Data Performance Manager - Telecoms - IT Operations 6 month contract
Reading 2-3 days/week in office or Glasgow 2-3 days/week in office
Role falls inside IR35
IT Systems (BSS/OSS) experienced gained within the mobile telecoms industry is essential
We're looking for a dynamic IT Operations Manager, with mobile telecoms experience, to lead a diverse team and optimise data operations across key services.
Key Responsibilities:
Manage a team of 4, fostering a collaborative environment and driving performance.
Use your expertise in mobile telecoms IT systems (BSS/OSS) to deliver actionable insights that enhance billing, contact centres, retail operations, and more.
Conduct statistical data analysis and present findings to both technical and non-technical audiences, ensuring that insights inform operational and strategic plans.
Create comprehensive reports that evaluate end-to-end service performance and identify opportunities for improvement.
What We're Looking For:
TELECOMS EXPERIENCE IS ESSENTIAL
Proven experience in managing diverse teams and driving performance to achieve business outcomes.
Will have a high level, broad end to end understanding of our business and its operational performance; be able to demonstrate knowledge of working in a service orientated environment
Strong analytical skills with the ability to explain complex operational data in simple terms; your "data story" should resonate with both leadership and non-tech stakeholders.
Strong experience with reporting tools and scripting languages such as Helix, Splunk, and Dynatrace.Project People is acting as an Employment Business in relation to this vacancy
Location: Englefield, GB
Posted Date: 11/15/2024
Reading 2-3 days/week in office or Glasgow 2-3 days/week in office
Role falls inside IR35
IT Systems (BSS/OSS) experienced gained within the mobile telecoms industry is essential
We're looking for a dynamic IT Operations Manager, with mobile telecoms experience, to lead a diverse team and optimise data operations across key services.
Key Responsibilities:
Manage a team of 4, fostering a collaborative environment and driving performance.
Use your expertise in mobile telecoms IT systems (BSS/OSS) to deliver actionable insights that enhance billing, contact centres, retail operations, and more.
Conduct statistical data analysis and present findings to both technical and non-technical audiences, ensuring that insights inform operational and strategic plans.
Create comprehensive reports that evaluate end-to-end service performance and identify opportunities for improvement.
What We're Looking For:
TELECOMS EXPERIENCE IS ESSENTIAL
Proven experience in managing diverse teams and driving performance to achieve business outcomes.
Will have a high level, broad end to end understanding of our business and its operational performance; be able to demonstrate knowledge of working in a service orientated environment
Strong analytical skills with the ability to explain complex operational data in simple terms; your "data story" should resonate with both leadership and non-tech stakeholders.
Strong experience with reporting tools and scripting languages such as Helix, Splunk, and Dynatrace.Project People is acting as an Employment Business in relation to this vacancy
Location: Englefield, GB
Posted Date: 11/15/2024
Contact Information
| Contact | Human Resources Project People |
|---|